Testing Specialist II

Bank of America•Plano, TX

23h•Onsite

About The Position

At Bank of America, the company is guided by a common purpose to help make financial lives better through the power of every connection, driving Responsible Growth and delivering for clients, teammates, communities, and shareholders. The company is committed to being a great place to work, fostering an inclusive workplace, attracting and developing talent, supporting teammates' physical, emotional, and financial wellness, recognizing performance, and making an impact in communities. Bank of America maintains an in-office culture with specific attendance requirements, while also allowing for an appropriate level of flexibility based on role-specific considerations. This role, Testing Specialist II, is responsible for accurate and timely test development and execution, and/or supporting operational and administrative activities related to the end-to-end test execution process. Key responsibilities include executing high-quality testing according to test scripts, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners to identify themes and trends at the FLU, control function, and Enterprise levels.

Requirements

2+ years of relevant work experience
Ability to test across multiple lines of business
Proficiency with Microsoft Suite of products

Nice To Haves

Bachelor’s Degree in related field
Risk control mindset with the ability to formulate and communicate best practices
Ability to multitask and easily transition between testing assignments
Ability to execute Independent Compliance Risk testing
Knowledge of Basic Sampling Methodologies
Project management experience

Responsibilities

Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing
Identifies, documents, and escalates defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary results
Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise level
Manages the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and Standard
Supports the test development process as applicable depending upon the complexity of the testing
Interacts with internal and/or external contacts to identify, research, analyze, and resolve complex problems