Testing Proctor/ Transient

Louisiana State University

2d • Onsite

About The Position

The Office of Testing and Evaluation Services (OTES) supports the LSU campus by providing computer-based testing in the LSU Testing Center for LSU academic course exams, course placement, and national, state, and local tests. Other services such as instructor course evaluations, test and survey development, and scoring are also provided. The OTES has approximately 450 computer stations in four testing center locations in Himes Hall. The Testing Center typically impacts 20,000+ students and over 200,000+ tests per year (3 semesters). The Testing Center operates as a model provider of accessible, innovative, and state-of-the-art services and experiences by providing: exceptional, cost-effective, and efficient services to students, faculty, LSU, and the greater community the utmost integrity to our students, faculty, and administration with a fair, secure, consistent, and accurate testing experience a technically state of the arts computer testing center that is comfortable and has a convenient testing environment
Job Overview: Our test proctors will observe all exams to ensure that all who take a test in the Testing Center receive equitable treatment, that all testing procedures are followed and that all test-takers have the same opportunity to excel on the test Proctors are responsible for maintaining the testing rooms, checking in and verifying student’s identification, ensuring students complete all work independently and ensuring only approved materials are used during the exam, and that all materials are returned at the completion of the exam. Test proctors are essential to maintaining the integrity and security of our organization and of the tests our faculty have provided to the Testing Center to administer. Proctors must maintain a high level of professionalism and present the organization in the best possible light.
Schedules: Testing Center is open Monday – Friday – and some Saturday testing Morning: 8:30am to 1:30pm Afternoon: noon to 5:00pm Evening: 5:00pm to 9:30pm Should have flexibility of scheduling – possibly working longer hours in a shift or Saturday testing. Mid-terms and final exams have extended hours.

Requirements

• Impeccable integrity and a commitment to upholding standards and policies.
• Maintain confidentiality and security of all testing materials, and other allowed test documents.
• Keep all student and testing information confidential.
• Communicate effectively with students speaking in a clear voice and give concise instructions.
• Willingness to follow all protocols and procedures.
• Good typing skills, basic computer skills, and knowledge/proficiency in navigating widely used software: such as Microsoft WORD and EXCEL.
• Willingness to learn the necessary technical/computer skills needed to operate computer software for student check-ins and check-outs in a large high-volume computer-based testing center.
• Follow oral and written directions.
• Capable of working well in high-pressure situations.
• Able to manage time effectively and multi-task efficiently.
• Strong observational skills
• Strong organizational skills and attention to details and accuracy.
• Flexible scheduling for morning, afternoon, evening shifts and some Saturday availability
• Able to be on your feet for your designated shift - approx. 5 to 6 hours a day.
• On the job training will be provided
• 21 years or older
• High school diploma/GED
• Upon request 3 references that can attest to honesty, integrity, reliability, and punctuality (must have reliable transportation)

Nice To Haves

• One year experience proctoring exams or familiarity with common exam practices and procedures

Responsibilities

• Checking in students which involves: Verifying identification and test being taken Assigning seat/section/computer station Securing electronic devices before entering Testing sections Handing out approved documents and verifying calculators, if allowed.
• Answering questions that test-takers have relative to testing procedures.
• Ensure testing guidelines are strictly adhered to by students.
• Maintains confidentiality and security of all testing materials, and other test documents.
• Assists in preparing testing center for daily testing sessions.
• Observational walkthroughs and monitoring test-takers via video surveillance Watching test takers, ensuring students complete all work independently.
• Observing to ensuring only approved materials are used during the exam.
• Following prescribed protocols if test-takers ask to step away (e.g. for the restroom) Proctors will monitor their computer station until they return.
• Quiet is maintained in the testing center environment, Proctors should monitor the communication and noise level.
• Verifying that the test-taker had submitted exam and checked out of the system.
• Collecting allowed documents when test-takers have finished their exams, before leaving the Testing Center
• Report rule violations and/or unusual occurrences and/or suspicious activity during the test and any other suspected irregularities to Testing Center Manager.
• Provide basic technical support

Benefits

• LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
• Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED