Customer Service - Part Time

Prov•Sandy, UT

2d•$16 - $19•Onsite

About The Position

We're looking for a bilingual, part-time Testing Proctor and Onboarding Agent to join our energetic team in Sandy, Utah. If you're passionate about helping others succeed, thrive in a fast-paced, people-focused environment, and bring a creative approach to customer service, we want to meet you! At Prov, you'll support test takers through the exam and onboarding process, ensuring everything runs smoothly from start to finish. In this role, you'll enjoy a collaborative, supportive atmosphere, competitive pay, and perks like a 401(k) plan and a fully stocked snack and drink room. As a Testing Proctor and Onboarding Agent, you'll play a vital role in delivering a seamless and positive experience for our candidates. This role requires flexibility, strong attention to detail, and a commitment to upholding Prov's standards of integrity and excellence. You'll be a key part of a resilient team that's passionate about delivering top-tier service while helping candidates achieve their goals. If this sounds like the right fit for you, we'd love to hear from you! Join a company that values your contributions and supports your professional growth.

Requirements

Strong communication and interpersonal skills
A customer-first mindset and a calm, professional demeanor
High attention to detail and ability to follow procedures
Problem-solving skills and the ability to adapt to changing needs
A collaborative and proactive work ethic

Nice To Haves

Bilingual fluency (preferred)

Responsibilities

Proctoring exams and maintaining a secure and professional testing environment
Guiding candidates through onboarding and test day procedures
Answering phone calls and assisting with questions or issues
Providing empathetic, solutions-focused customer service
Collaborating with other departments to continuously improve the candidate experience