Testing Center of Excellence (CoE) Test Lead - Credit Card/Connected Commerce/Data & Analytics/Marketing/Strategy – Executive Director

JPMC Candidate Experience page • Columbus, OH

132d

About The Position

As a Testing Center of Excellence (CoE) Test Lead in the newly formed firmwide Testing Center of Excellence (CoE), you will be an essential part of our Firm’s commitment to ensuring, through compliance and control testing, that we maintain a strong risk and control environment. You will work closely with our partners across Risk Management, Compliance, Operational Risk and Control Management, providing insights and opportunities to our business owners to help maintain a strong risk and control environment in support of their business delivery. You will oversee a global team of team members who execute a number of testing techniques focused on adherence to laws, rules, and regulations, end to end process execution reviews, evaluation of control design and performance reporting.

Requirements

• Solid experience or equivalent expertise in risk management, audit, compliance, control management or a related field with a strong understanding of industry standards as well as solid knowledge and experience in product, end-to-end business processes and controls.
• Sound proficiency in the Consumer & Community Banking industry.
• Proven track record in managing compliance, risk, and controls at a senior level across multiple locations/regions.
• Experience in leading geographically diverse teams with a range of levels.
• Proven stakeholder management and ability to influence and drive at a senior executive level.
• Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and effectively communicate recommendations based on regulatory guidance and standards.
• Expertise in working with large sets of data and information to drive informed decisions.
• Demonstrated knowledge of risk management frameworks, regulations, and industry best practices.
• Ability to effectively provide team guidance and set clear direction to manage competing priorities while driving focus on targeted execution.
• Fostering feedback by providing and soliciting timely, actionable feedback to help each team member improve and grow.
• Drive a culture of innovation through automation of controls to enhance testing coverage as well as finalize and communicate Test Plan findings and use judgment to provide an overall opinion on the control environment.
• Build and maintain relationships with senior stakeholders, establishing a culture of engagement whilst adding value.

Nice To Haves

• Experience in audit, compliance or control management.
• Data analytical tools such as Tableau, Altryx or Python.
• Certified Compliance & Ethics Professional (CCEP), Certified Regulatory Compliance Manager (CRCM), Certified Risk & Compliance Management Professional (CRCMP), or similar risk certifications.

Responsibilities

• Lead the testing team effort in assessing and monitoring compliance and operational risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
• Lead and develop the respective CoE team and deliver testing plan.
• Partner with key stakeholders in Business units to perform control evaluations, monitoring and testing efforts across multiple business groups, technology domains, and operational functions to identify control gaps as well as opportunities for effectiveness and efficiency improvements.
• Recruit, develop and retain top risk and control talent.
• Guide team in execution of risk-based control testing and substantive reviews.
• Provide coaching and mentorship to a team of professionals, serving as leader to the organization.
• Collaborate with other business testing leads to ensure consistency and identify integration points.
• Navigate the regulatory and compliance landscape when defining assessment approach and strategy; ensure compliance assessment requirements across a complex regulatory environment are addressed through testing results.
• Participate in CoE improvements and transformation as the organization develops and matures during its early stages.
• Manage the budget and headcount to ensure efficient delivery of quality results.

What This Job Offers

• Career Level: Senior