Testing Center Assistant

University of Arkansas • Little Rock, AR

31d

About The Position

The Testing Assistant (Administrative Specialist I) works as part of a testing team to ensure that UAMS students have comfortable and successful testing experience within the Testing Center. They must have strong customer service and communication skills with great problem-solving capabilities. The Testing Assistant must be able to safeguard the testing center from misconduct and be willing to interact with faculty on a professional, regular basis. They must be able to have their work interrupted frequently without becoming frustrated and be electronically and physically organized.

Requirements

• High School diploma/GED required.
• Demonstrate experience working in a service-oriented environment.
• Must have a friendly, welcoming demeanor.
• Ability to work as part of a team and follow directions.
• Ability to remain stationary for extended periods and perform walk-throughs is necessary.
• Intermediate computer program proficiency.

Responsibilities

• Assist with facilities evaluation to keep up with classroom maintenance.
• Inventory management for OIPE, CHL, ESSC, 12th Street Clinic, Culinary Medicine, and other Academic Affairs departments as needed.
• Management of poverty simulation kits.
• Greet students and verify identification, and that the student has signed in to test.
• Ensure all student belongings are locked away and that students are only allowed materials for testing.
• Help coordinate supply orders and marketing events/orientations.
• Perform administrative functions.
• Conducts closing procedures daily.
• Maintain testing calendars and database.
• Monitors testing email inboxes for incoming testing requests.
• Schedules tests and testing equipment/rooms on the testing calendars, ensuring that all relevant information is collected, and conflicts are resolved prior to testing.
• Notifies the Testing Coordinator and staff of changes and special circumstances as it pertains to testing and testing equipment.
• Administer tests/exams.
• Maintain and apply knowledge of Testing Center policies, practices, and procedures.
• Confirm testing equipment is operational, and the testing area is clean and organized.
• Contact the teaching faculty with any testing issues (missing password, test not appearing, etc.).
• Continuously monitor students while testing.
• Collect evidence of misconduct if necessary.
• Retrieve scratch paper and send any documentation to the teaching faculty as requested.
• Communicate issues with other testing center staff and/or technical support.
• Performs other duties as assigned.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED