Testing Administrator

Tennessee Board of Regents•Knoxville, TN

1d•Onsite

About The Position

The overall purpose of this job is to assist in developing, administering and maintaining the Testing Center Program, which includes administering, reporting information regarding standardized tests, in-house tests, and high school equivalency exams. Responsibilities also include day-to-day support and/or management of the HV Testing Center and managing standardized testing programs, including Certiport, CLEP, HESI, HiSET, Kryterion, DSST, Correspondence Testing etc.

Requirements

Associate’s degree and two years of related experience, or a high school diploma or equivalent and 4 years’ experience in academic testing.
Certification training and testing must be completed prior to administering tests that require such certification (HiSET, CLEP, HESI, etc.).
Communication skills.
Decision-making skills.
Program management skills.
Computer usage skills.
Customer service skills.
Able to engage in the College’s mission, vision, and values.

Responsibilities

Staff the Academic Testing Center/Office as required.
Monitor e-mail/phone and respond to testing requests/questions.
Process dynamic forms, email requests and printed test materials.
Administer in-house and standardized exams per written and verbal instructions.
Follow all Testing Center policies/procedures for test administration.
File new and completed exams.
Assist instructors with test pick-up.
Prepare an Incident/Test Irregularities Report to document irregularities, testing discrepancies, or dishonesty and forward report and copies of pertinent materials to faculty and the Director.
Collaborate with faculty regarding test revisions, availability of tests, and guidelines and testing options for various tests.
Successfully complete requirements necessary to achieve certification to administer a number of standardized exams, such as Certiport, CLEP, DSST, HESI, HISET, and Kryterion.
Maintain an optimal testing environment that adheres to college, standardized and National College Testing (NCTA) standards.
Maintain security and accountability before, during, and after testing in compliance with established procedures.
Assist with the intercampus test transfer system.
Provide accommodations to examinees using assistive technology as provided by Disability Services.
Assists with staff training.
Interviews, hires, trains, evaluates, and supervises student employees.
Collaborate/communicate effectively with the Director and other testing staff regarding improving/changing testing operations, staffing, and updating of testing policies/procedures.
Update Quickstarts for testing programs.
Assist with managing correspondence testing and standardized testing programs (Certiport, CLEP, DSST, HESI, HiSET, Kryterion, etc.) as assigned, including establishing test dates.
Monitor the TracCloud Ssystem and ensure Ccheck Iin/Oout is as efficient as possible.
Report all IT/Computer problems to the Helpdesk and provide any assistance as required.
Order supplies needed for testing.
Other duties as assigned.

Benefits

Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA
Wellness Incentive Program, if enrolled in health plan
Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program
Employee Assistance Program
Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
Employee Discount program with over 900+ companies
14 Paid Holidays/Year Includes paid days off the last week of December
Sick Leave Bank
Longevity Pay
Many opportunities for professional development