testanalyst

V15P1TALONNNPalo Alto, CA
102d

About The Position

The position involves a comprehensive role in Testing and Quality Assurance, focusing on ensuring product functionality, performance, and security through both manual and automated testing. The candidate will be responsible for identifying defects, analyzing test results, and ensuring compliance with industry standards and regulatory requirements. Collaboration with development teams, product management, and customer support is essential to understand user needs and communicate quality findings effectively. Additionally, the role includes process improvement initiatives to enhance product quality and prevent future defects, along with maintaining test documentation and participating in product design reviews.

Responsibilities

  • Designing and implementing tests (manual and automated) to verify product functionality, performance, and security.
  • Identifying defects and areas for improvement in products or services.
  • Analyzing test results and documenting findings.
  • Ensuring products meet industry standards, regulatory requirements, and user expectations.
  • Working closely with development teams to understand requirements and address issues.
  • Collaborating with product management and customer support teams to understand user needs.
  • Communicating quality findings and recommendations to stakeholders.
  • Identifying and analyzing root causes of quality issues.
  • Proposing and implementing solutions to improve processes and prevent future defects.
  • Tracking and reporting on progress in resolving product issues.
  • Developing and maintaining test documentation.
  • Performing regression testing to ensure changes don't introduce new issues.
  • Participating in product design reviews.
  • Keeping up-to-date with industry standards and best practices.
  • In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).
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