Test Technician II

Doble Engineering • Marlborough, MA

75d • $26 - $32

About The Position

The Test Technician II will provide direct support to Doble Customers and clients worldwide perform testing, trouble shooting, calibration and repair in house on a variety of Doble test equipment. Must be a highly organized, self-directed individual with electronic technician skills and experience. The Test Technician II will interact with all levels of management, Doble customers/clients and employees throughout the organization, both domestic and international, necessitating strong communication, technical and customer service skills.

Requirements

• High School Degree or Electronic Technician Certificate
• Experience with electronic test equipment, oscilloscope, DVM, frequency counters, etc.
• High degree of accuracy and attention to detail
• Ability to proactively communicate status & issues to internal and external customers
• Ability to meet critical deadlines while managing multiple priorities
• Must thrive in a deadline-driven, fast-paced team environment
• Excellent written and oral communications skills
• Minimum of 3 years' experience as a Customer Service Technician I or equivalent
• Proven system test level, trouble shooting and repair of power industry test equipment

Nice To Haves

• Familiar with Microsoft Office suite, specifically Word, Excel and Outlook
• Ability to express ideas clearly in both written and oral communications
• Experience with test, upgrades, trouble shooting and repair of a variety of Doble test equipment a plus
• Experience with nuclear industry calibration requirements for test equipment
• Experience with power industry high voltage test equipment a plus

Responsibilities

• Test/calibrate new production Doble test equipment
• Calibrate, upgrade, test and repair both customer-owned and Doble-leased test equipment
• Record all test data and failure information in the production data base
• Assist customers/client with technical telephone support including remote troubleshoot of systems in the field
• Provide full in-house repair, test, hardware and software upgrades, and calibration services on Doble test equipment
• Fulfill customer sales orders as required
• Make recommendations to improve quality or production test methods and processes
• Use analog & digital troubleshooting techniques and equipment to troubleshoot to board or sub-assembly level
• Related duties as assigned by the Customer Service Supervisor

Benefits

• Hourly Pay Range Minimum $26.16 - Midpoint $32.70

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees