Test Order Operations Specialist

Biodesix•Louisville, KY

2d•Remote

About The Position

ABOUT US: Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics. For more information, please visit www.biodesix.com. LOCATION & SCHEDULE: Remote position; must be based within commutable distance to Louisville, CO Monday - Friday THE ROLE: Test Order Operation Specialist I duties will consist of accurately and precisely transferring and entering data from test request forms into an electronic database. Checks work for errors, tracks inventories of consumable items and accurately sends results to medical sites. Handles Patient data in a sensitive and diligent fashion.

Requirements

Test Processing and data entry experience preferable
Ability to adapt to emerging situations and respond with a sense of urgency
Ability to consistently meet deadlines
Organized with attention to detail
Strong knowledge of HIPAA regulations, and appropriate use of protected health information
Communicate and coordinate with internal departments
Must adhere to all standard operation procedures within Quality Management System
Has empathy for patients, family members, and health care providers
Ability to multitask
Handles confidential financial and personal information appropriately
Ability to tactfully handle stressful and difficult situations
Knowledge of the medical industry
High School diploma, required
Undergraduate Degree preferred
1-3 years customer service or data entry experience, required.

Nice To Haves

Preference will be given to those with experience in the health care field
Experience using CRM software, preferred

Responsibilities

Arrange logistics solutions for sample submission (Sample Collection kit supply)
Review and validate order information
Timely and accurate delivery of reviewed test results

Benefits

Compensation rate of $20.73 per hour
Discretionary Bonus opportunity
Comprehensive health coverage: Medical, Dental, and Vision Insurance: Short/Long Term Disability and Life Insurance
Financial benefits: 401(k), Flex Spending Account
120 hours of annual vacation
72 hours of paid sick time off
11 paid holidays + 3 floating holidays
Employee Assistance Program
Voluntary Benefits
Employee recognition program
Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.