Test Manager
About The Position
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. The Motorola Solutions Federal Technical Center (FTC) is the premier subscriber depot dedicated to servicing two-way portable and mobile radio equipment. Located in Lanham, Maryland, the FTC is ISO 9001:2015 certified and Intrinsically Safe registered via Underwriter’s Laboratory quarterly inspections. The state-of-the-art facility offers a broad range of radio lifecycle support services designed to expand equipment functionality, and optimize the overall performance of the communication system.
Requirements
- Must have at least a Bachelor’s Degree in Electrical/Electronics Engineering or related field
- 2+ years experience
- Hands-on and technical skills in troubleshooting test solutions
- Analytical mind coupled with a systematic approach to problem-solving
- Strong interpersonal and communication skills
- Self-motivated and well-organized
Nice To Haves
- Software programming skills, Analog and digital background preferred
- Knowledge in Visual Basic, Labview, TestStand, C/C++ , Phython programming language and oracle database is preferred
- Experience / knowledge of test systems hardware and software architecture
- Radio Frequency knowledge is preferred
- Experience with LTE
Responsibilities
- Lead a technical support team of 5 hourly employees responsible for facility, technical and engineering support.
- Identify technical and quality problems with the facility test equipment, participate with a sense of urgency in problem solving activities with product teams and test engineering teams across Motorola Solutions:
- Responsible for development of technical support team in aspects of knowledge base, technical skills, and leadership skills
- Responsible for repair analysis on customer returns, repair quality control performance and analysis, asset management, AI, and technician training
- Maintain calibration and asset management of test equipment to ensure reliability of test system performance
- Participate in improvement activities with the product team and test engineering teams to achieve reliability and continuous improvement
- Support new product introduction (NPI) for subscriber repair
- Collaborate with peers to ensure cohesiveness amongst teams
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave and more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
