Test Manager, B&OP | Irvine, CA

Blizzard Entertainment • Irvine, CA

347d • $77,760 - $143,920 • Hybrid

About The Position

The concept of 'Blizzard polish,' that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard Entertainment Quality Assurance (QA). Blizzard QA is a close-knit team; we care about problem solving, providing opportunities for professional growth, and succeeding together. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let's get to work! This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

Requirements

• Bachelor's degree in related field or equivalent experience
• Test and/or Project Management experience: 8+ years
• Management experience: 3+ years
• Experience leading regional test teams
• Capable of forecasting and managing test budgets for a large project
• Ability in coaching open/closed box and automation best practices
• Demonstrated experience in end-to-end test planning for a product
• Expertise in Jira and test case management tools

Nice To Haves

• Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL
• Certification in any of the following: PMP, Scrum Master, ISTQB-ATM
• Ecommerce experience: Overseen teams performing QA functions for Ecommerce and Back End Systems

Responsibilities

• Lead a test team for a product end-to-end
• Lead, recruit, coach, and manage a large team towards individual and team excellence
• Influence cross-functional teams on end to end strategy, test execution, and reporting
• Accountable for the quality of all deliverables, workflows, and relationships for the test team
• Partner and provide high-value quality-related services to production leadership
• Forecast and manage the product's test schedules, needs, dependencies, and resources
• Develop and run the master test plan for the product
• Drive quality projects with regional teams, partners, stakeholders, and QA teams
• Set annual and continuous improvement goals for the team
• Contribute to long term QA vision creation and drive communication outward with stakeholders
• Lead, connect, and partner with teams across Blizzard towards quality initiatives
• Facilitate resolution of project impacting issues that require intervention
• Champion and influence software development best practices and the customer experience
• Present formal business reviews regularly
• Other duties as assigned

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
• 401(k) with Company match, tuition reimbursement, charitable donation matching
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
• Relocation assistance if the Company requires that you move geographic locations for the job

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees