Test Engineer

Hyve Solutions•Olive Branch, MS

23h

About The Position

HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. ABOUT HYVE SOLUTION Hyve Solutions is a leader in the design to worldwide deployment of hyperscale digital infrastructures. In partnership with customers, Hyve leverages deep-seated industry experience and strong vendor partnerships to design and deliver purpose-built server, storage, and networking solutions to meet datacenter demands for today and beyond. Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). ABOUT TD SYNNEX CORPORATION TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.

Requirements

Bachelor’s degree in computer/electrical engineering or equivalent is a plus.
Minimum of 3 years related experience
Analytical and problem-solving skills
Knowledge of manufacturing systems
Effective in time management and delegation.
Skilled in debugging and root cause analysis
Knowledge of programming and databases (Python and MySQL are required, PHP is a plus)
Demonstrated knowledge of Lean philosophies and experienced in practicing those applications.
Works on problems of moderate scope.
Exercises judgment within defined procedures and practices to determine appropriate action.
Builds productive internal/external working relationships.
Comfortable in a fast-moving business and team environment
Excellent communication skills—written and verbal.
Attention to detail and process.
Self-starter and highly motivated
Extensive use of computer equipment, and frequent telephone activity.
Periods of extended sitting, walking, and standing are required.
Activities such as bending and occasionally lifting up to 40 pounds.
Employee must be physically capable of completing and satisfying all training requirements as stipulated by Company policy.

Nice To Haves

Prior knowledge of using any ticket tracking system (i.e. Jira)
Prior knowledge of using PLM system (i.e. Agile) would be a benefit

Responsibilities

Provide Level 3 tech support on trouble shooting/ failure analysis for server/rack/storage/GPU products in repair
Sustain repair training procedures and related documentation.
Train employees.
Make improvements in repair the area to reduce defects, failures, and labor cost
Maintain repair reporting tools/websites from test DB up to date
Globally support repair escalated issues
Leadership, provide technical direction to test, assembly, and repair teams
Hiring and retaining repair technician talent
Install hardware into racks, rack cable management, and preventive maintenance.
Review and maintain repair test equipment and capacity.
Experience working on complex problems where analysis or data requires evaluation and identifiable factors and interacting with leadership on matters concerning several functional areas, divisions, and/or customers.
Provide solutions to problems of moderate complexity that require the evaluation of readily distinguishable factors using standard techniques and methodologies.
Interface with peers, both internal and external to the organization, to complete various reporting and follow-up tasks.
Guide the completion of projects and conduct technical tasks and/or set specific technical strategy and direction for self and/or others.