Employee Standards: Support department objectives and company goals Be a team player Sustain a positive, enthusiastic and professional attitude at all times Accommodate requests with a smile and “can do” attitude Adhere to manager directives Maintain a professional appearance and demeanor Arrive on time, properly dressed and prepared to work Perform all duties in a timely, accurate, honest and professional manner Communicate with customers professionally and in accordance with customer service standards Be respectful of others Tasks/Responsibilities: Directly interface with clients - assist in helping our clients prepare for testing and working with them to overcome challenges Schedule and own assigned projects- from introduction call to the issuance of the test report. Efficient assignment of tasks to Technicians Analyze, interpret communicate and demonstrate expert knowledge in strategic testing disciplines. Perform Environmental Simulation testing using test equipment and software Perform mechanical designs using CAD software Assign and provide technical oversight to Test Technicians for your projects Assist with project scoping and quoting efforts when needed Assist in ISO 17025 technical audits Perform project scoping and quoting efforts Organization and clean-up of your assigned zone of the facility Meet or exceed assigned goals and objectives Stay current with strategic testing discipline by following changes and updates to standards and directives. Other duties as deemed appropriate by management and for which management believes adequate experience exists, or for which knowledge can be easily obtained in order to perform such duties.