Primary Responsibilities: Daily operations of the lab, incoming sample processing, maintaining calibration of equipment Ensuring health and safety processes and procedures are followed, maintenance of a safe, ergonomically sound, professional work environment. Responsible for on time delivery of test reports free of errors and meet customer expectations. delivery of jobs Implement efficiency improvement, process improvement, and 5 S processes Profile of the position (Responsibilities): Responsible for daily testing of the laboratory Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.) Oversee implementation of SOPs for incoming sample processing in accordance with company policy Oversee/Ensure all processed documentation is complete and reviewed as required Ensure sample workflow from logistics meets the needs of the department Monitor special handling of identified clients Must be able to establish a positive work environment that actively encourages and supports employee involvement Track/enter time/attendance of employees Prepare month-end reports Investigates/resolves and responds to client complaints Responsible to ensure company policies are followed Effectively work with internal departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments, and foster continuous improvements Strong written and spoken English skills, other languages will be an advantage Persuasive, diplomatic, but always to the point and a strong ability to sell a concept Hands-on, open-minded, proactive team player
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Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees