Test Center Administrator (Jacksonville, FL - Centurion Square)

Pearson • Jacksonville, FL

7d • $18 • Onsite

About The Position

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Pearson VUE offers a great environment to start or grow your career. We are now hiring for a regular full-time Test Center Administrator to join our team based in Jacksonville, FL (8380 Baymeadows Rd) . We're located in Centurion Square. Starting pay is $17.75 per hour . This position is benefits eligible effective on your hire date. Learn more at https://pearsonbenefitsus.com/new-employees/. Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits. Paid holidays, vacation, sick and personal days per the NCS Pearson policies. 401(k) Retirement Plan with employer match. Employee Stock Purchase Plan (bi-annual enrollment). Tuition Reimbursement. Company-paid life insurance and business travel insurance benefits.

Requirements

• High school diploma or equivalent is required.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Nice To Haves

• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.

Benefits

• Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
• Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
• 401(k) Retirement Plan with employer match.
• Employee Stock Purchase Plan (bi-annual enrollment).
• Tuition Reimbursement.
• Company-paid life insurance and business travel insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees