Test and Surgery Scheduler - Sports

OrthoCarolina • Charlotte, NC

1d • Onsite

About The Position

OrthoCarolina is seeking a Test and Surgery Scheduler for their Sports office location in Charlotte. OrthoCarolina is a large orthopedic practice with 43 care locations and over 1300 professionals, committed to teamwork and excellence. The Test and Surgery Scheduler is responsible for arranging surgeries and diagnostic tests with area hospitals and diagnostic facilities, adhering to physician/patient preferences and insurance plan requirements. This role involves extensive patient interaction, coordination with various medical facilities, and administrative tasks related to scheduling and pre-certification.

Requirements

• High School Diploma, GED, or equivalent experience
• A minimum of one year medical office experience
• Familiar with insurance companies, CPT and ICD9 codes
• Knowledge of medical terminology/CPT and ICD9
• Knowledge of interrelationship of clinical services department
• Ability to communicate with patients, medical facilities’ personnel and testing centers’ personnel

Nice To Haves

• Associate’s or Bachelor’s degree
• Previous high volume surgery scheduling experience

Responsibilities

• Gives general instructions and explains procedures that are scheduled with the patients and provides the patient with written instructions including date, time and facility directions for the procedure that is scheduled
• Coordinates patient care with hospitals, blood donations, radiology, anesthesia and the patient’s primary care physician
• Provides patient teaching on surgical procedures; pre and postoperative care via verbal, written and videotaped communication
• Loads all surgeries into centricity filling in appropriate fields in data set and enters surgery in physician outlook calendar
• Schedules patient education and medical clearance appointments as needed
• Obtains second opinions and medical clearance as needed
• Arranges patient education and medical clearance appointments as needed
• Creates referral, tasks, post op appointments and obtains pre-certification as required

Benefits

• Paid company holidays
• Wellness programs
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED