Tesla Advisor

Tesla-posted about 1 year ago
Full-time • Entry Level
Jacksonville, FL
Transportation Equipment Manufacturing
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As a Tesla Advisor, you play a crucial role in promoting Tesla's mission to accelerate the world's transition to sustainable energy. This position involves providing an educational and engaging experience for customers, guiding them through the sales process from their initial visit to the delivery of their vehicle. The ideal candidate will be energetic, organized, and passionate about sustainable energy, with a focus on creating exceptional client experiences.

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations.
  • Excite and educate prospective customers about Tesla's product offerings through various channels.
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers.
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion.
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets.
  • Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives.
  • Perform additional tasks as assigned to meet business needs, including direct deliveries to customer homes.
  • 1+ years of customer service and/or sales experience with a proven track record to meet and exceed goals.
  • Passionate about the Tesla Mission and innovations in the personal transportation industry.
  • Highly organized with excellent written and verbal communication skills.
  • Proficient with Microsoft Office Suite and CRM tools.
  • Ability to work evening hours, weekends, and holidays in a retail environment.
  • Valid driver's license required.
  • Motor Vehicle Salesperson License (for specific states).
  • Notary license (preferred for certain states).
  • Aetna PPO and HSA plans with $0 payroll deduction options.
  • Family-building, fertility, adoption, and surrogacy benefits.
  • Dental and vision plans with $0 paycheck contribution options.
  • Company Paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA).
  • LGBTQ+ care concierge services.
  • 401(k) with employer match.
  • Employee Stock Purchase Plans.
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance.
  • Employee Assistance Program.
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
  • Back-up childcare and parenting support resources.
  • Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
  • Weight Loss and Tobacco Cessation Programs.
  • Tesla Babies program.
  • Commuter benefits.
  • Employee discounts and perks program.
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