Direct Sales - Territory Training & Sales Manager-Memphis

ClearCaptions, LLC•Memphis, TN

13d•Remote

About The Position

For this position of Territory Training & Sales Manager (TTSM), ClearCaptions is looking for a caring, customer service-oriented individual with a demonstrable passion for helping people with hearing loss. This is an in-the-field position that brings the privilege and opportunity to individually install and train our customers in using the ClearCaptions equipment and service in order to effectively enrich their lives. As Territory Training & Sales Manager, you must enjoy working with a variety of people, mostly senior citizens, in their homes. This is a full-time position for those who enjoy and excel when working independently. The ClearCaptions Territory Training & Sales Manager will be provided installations to accept, complete installation and train customers on the features and benefits of their caption telephone service. The ClearCaptions Territory Training & Sales Manager is also responsible to create their own leads through customer referrals, building relationships with hearing care providers/other business partners who will refer and through establishing their own events where they will educate customers about their entitlement to the equipment and service.

Requirements

High school diploma or equivalent.
Outside sales experience, Business to Business and/or Business to Consumer.
Have a valid driver’s license and a personal automobile.
Work from a local home office equipped with high-speed Internet.
Proficient computer skills and basic use of the internet.
Comfortable working with seniors and disabled persons
Willing and available to work flexible hours including weekends.
Excellent people and relationship building skills.
Excellent verbal and written communication skills, presentation, and problem-solving skills.
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

Nice To Haves

Sales experience or other work with seniors preferred.
Experience working in the hearing health field beneficial.
Ability to travel extensively by car in the assigned region and by air on occasion.

Responsibilities

Install the ClearCaptions Phone and/or other ClearCaptions products and connect the phone to the customers’ existing services. You will be provided training.
Educate customers on how to use the phone and its features.
Establish relationships with retirement communities and groups in your local market.
Create, attend and educate consumers in Senior Events and other events.
Build relationships with and educate Hearing Professionals on OUR Caption Telephone Services options in your local market.
Maintain adequate inventory of equipment and supplies in order to service customers
Create lead-generation activities and generate referrals.
Adapt to new responsibilities and opportunities as necessary.
Develop and maintain positive relationships with the customers assigned to them by ClearCaptions in their sales territory.
Be actively involved local Senior Citizens & Hard of Hearing organizations and events, & trade shows in your local community.
Maintain appropriate customer and territory records using Salesforce and other tools provided by ClearCaptions.