Territory Service Representative | Fort Myers area

Novo Building Products • Fort Myers, FL

364d

About The Position

Novo Building Products is an industry-leading manufacturer and distributor of mouldings, stair parts, doors, and specialty building products. The basic function of this position is to provide full store service to Novo Distribution's (dba Empire) National Home Center (NHC) account in a 'territory' of stores. Duties include but are not limited to: merchandising product within the stores (zone recover), culling and writing credits for damaged or defective product, cycle/' focus' counts, controlling customer inventories for maximum turns with minimum stock-outs, recommending new products when appropriate, addressing customer concerns, stocking replenishment orders on a weekly basis in select stores, and periodically conducting resets and/or training on the Company's products. This is NOT a sales role.

Requirements

• High school diploma.
• A valid drivers' license and acceptable driving record.
• Proof of current auto insurance.
• Solid organization and time management skills.
• Computer skills; specifically, Microsoft Outlook, Excel and Word.
• Ability to work a flexible work schedule.
• Selling, communication and interpersonal skills. Must be fluent in English, both written and verbal.

Responsibilities

• Travel to assigned stores within 'Territory' on a regular, pre-determined call schedule to service the store.
• Manage strong relationships with store personnel (store management, red vest, MST, etc.).
• Maintain accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate.
• Maintain appearance of Company's product in the store by cleaning, culling, placing suggested orders, preparing returns and credits and making sure point-of-purchase materials are up to date and in-place.
• Provide training to store personnel on the Company's products and services.
• Analyze performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
• Facilitate store reset activity with the NHC Store Planning Team as required.
• Stock replenishment orders as assigned within 48 hours of delivery to store.
• Manage all expenses per corporate policies and procedures.
• Demonstrate high standards of conduct, professionalism, courtesy, ethics, and 'can do' attitude when representing the Company.

Benefits

• Competitive wages.
• Shift premiums.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short-term disability.
• Long-term disability.
• Employee assistance program.
• Paid Time Off (PTO).
• 401k program with employer match.

What This Job Offers

• Job Type: Full-time
• Industry: Wood Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees