To promote and sell Shur-Co, LLC products by making on-site calls to fleets, dealers, and Original Equipment Manufacturers (OEM) in the best interest of Shur-Co, LLC by performing the following duties and other duties may be assigned.
Establish initial qualification
Establish credibility, build rapport
Continuous relationship building
Solve customer problems
To partner
Identify opportunities
Education training (installation and maintenance) for fleets
Sales training and support for Dealers
OEMs as assigned
Befriend the "gatekeeper"
Create desire for Shur-Co, LLC products
Measure market climate.
Make necessary phone contacts and follow up for the purpose of selling and supporting Shur-Co, LLC products for the purpose of:
To close quotes
Customer complaints and resolution
Gather intelligence (competition)
Measure market climate
To support specials in the most efficient manner (broadcast)
Repetitive reinforcement
Market surveys and studies (products, services, market location identification, and impact on company.
Communicate to supervisor through weekly itineraries and sales call reports, the plan and purpose of the sales call, and the results of their efforts on the provided form for the purpose of:
Complete and relay weekly itineraries
Complete and relay daily sales call reports
Relay successes and failures
Instruction of hard closes
Instruction and guidance in having a plan
Assignment of accounts
Communication of gathered intelligence of regional competition positions and information and the communication of identifying new opportunities.
To add measurable incremental sales, and to service existing accounts as assigned.
Use all available tools and support, in coordination with YANKTON, and the Service Center directly responsible for the specific territory.
Work Trade Shows regionally and nationally as assigned for the purpose of:
Gathering Market intelligence
OEM support, training.
Researching competition
Identifying new competition
Working the booth to sell and promote Shur-Co, LLC products
Investigating competitive designs and features and report on how, or if they would benefit Shur-Co, LLC.
Effectively dominate a selected market through their efforts by:
Following Shur-Co, LLC strategies and plans
Confronting competitive advantages
Providing a higher level of service
Adding value
Being involved in associations, fleet maintenance committees and regional trucking associations.
Establishing a "who to call" type of atmosphere
Entrenching deep into the organization at all levels
To represent Shur-Co, LLC in the highest professional standards.
To communicate with the Service Center Manager in their respective region, or regions, as to the direct impact of needs, and timing issues of their sales, and coordinate with that Manager, any needs for service and support, through that Service Center. (Installations, shipping dates, etc.)
Daily communication via. phone, e-mail or fax.
Relay gathered intelligence
Inform Manager of sales, potential sales, problems and successes that have occurred, or will occur in that Service Center.
Account for any new customers and sales figures produced through their direct efforts and show confirmation of these reported sales with customer numbers and sales dollars generated on the form provided.
Identify any needs a customer has that we do not supply at this time and report directly to the supervisor. (Identification of new products or services)
Work with, and communicate with, the OEM specialist on the "team's" objectives for specifically assigned OEM's.
Handle all warranty claims when in the field, promptly and through the proper channels and procedures.
Be active in the quest to sell excess capacity
Maintain data base (lap top)
Assure regular maintenance of Shur-Co, LLC's vehicle and equipment and be able to travel 80 to 90 % of the time.
Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Must possess a valid driver's license and be able to drive a vehicle.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.