Territory Sales Manager, Southern CA

BPS Bioscience•San Diego, CA

1d•Remote

About The Position

The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction.

Requirements

Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business.
Minimum of 7+ years of relevant sales or industry experience required.
Proven sales and negotiation skills with a results-driven approach.
Excellent interpersonal and customer service abilities.
Ability to thrive in a high-paced, client-facing environment.
Strong organizational skills.
Demonstrates a high level of accuracy and thoroughness in all aspects of work.
Consistently ensures precision and completeness in documentation and communication.
Solid analytical and problem-solving capabilities.
Proficient in Microsoft Office Suite or related software.
Familiarity and use of CRM platforms and sales reporting tools.
Self-motivated and capable of working independently.
Willingness and ability to travel extensively within the assigned territory.

Responsibilities

Build and maintain a network of sources to identify new sales leads.
Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory.
Negotiate and close sales opportunities.
Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions.
Demonstrate the functions and utility of products or services tailored to customer needs.
Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools.
Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams.
Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly.
Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction.
Maintain communication with existing and previous customers to inform them of new products, services, and enhancements.
Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools.
Provide periodic and accurate territory sales forecasts and reports.
Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads.
Monitor market trends and competitor activity to inform sales strategy.
Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service.
Demonstrates professionalism, resilience, and a positive attitude in all interactions.
Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback.
Encourages knowledge sharing and teamwork to drive collective success.
Introduces and promotes effective sales techniques and/or tools to improve team efficiency.
Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements.
Provide mentorship and training for other members in the department.
Manages the performance of direct reports if applicable.
Perform other duties as assigned.