Territory Outreach Manager-Bucks County, PA

Promises Behavioral Health, LLC

5d•Remote

About The Position

NOTE: While this is considered a remote position in terms of having a home office, the requirement is that the employee will reside in the Bucks County, PA area. The Territory Outreach Manager, also referred to as a Business Development Representative, builds, maintains and establishes the Promises Behavioral Health brand by establishing business connections with hospitals, crisis units, physicians, mental health professionals and other relevant groups or agencies that need our services. This role collaborates closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources. The focus of this position is to promote our programs in community service areas communicating our entire spectrum of services through direct personal contact with existing and potential referral sources, while providing services in support of referrals and contributing to the welfare of alumni, clients and families.

Requirements

Bachelor's degree or higher in business or job related medical or mental healthcare discipline is preferred
A minimum of two (2) years' proven sales experience is preferred
Understanding of the sales pipeline in behavioral health preferred
Previous experience in the behavioral/mental health sector is preferred
Experience in developing strategic plans and accurate forecasts for territory and accounts is preferred
Working understanding and practical application of using a CRM
Excellent relational, public speaking, written and verbal communication skills
Ability to establish and expand relationships with key decision makers within each customer organization in the territory
Process and metric driven
Ability to make meaningful connections with a high speed of trust and the ability to anticipate next steps in the sales cycle
Highly motivated, self-starter with strong self-awareness, humility and the ability to grow and learn through challenges
Proven ability to develop and execute strategic plans and think critically
High Sense of urgency and strong work ethic
Exemplifying professionalism in all situations
Ability to manage complex accounts and situations
Possesses flexibility and resourcefulness
Strong understanding of regional and local market

Responsibilities

Works in conjunction with the Regional Director of Outreach to exceed all performance measures in the assigned region
Completes all necessary administrative assignments and documentation as requested
Meets all behavioral and metric driven performance measures for their assigned territory
Acts as a facilitator between the referral sources and our treatment centers regarding admission communication follow-up
Consistently gains customer commitment throughout the referral process
Develops and maintains positive relationships with key referral sources to meet and exceed census goals
Develops an individual territory plan using a unique territory approach, identifying, developing and maintaining specific referral account activities
Executes analysis of assigned region and creates strategic plans
Offers clinically informed tours of our facilities to potential or existing referral sources
Acts as a liaison to professional referents to promote Promises Behavioral Health services
Professionally represents Promises at networking events, conferences, and meetings
Identifies the most viable potential referral sources/payers within the target markets and determines how to access those sources
Drafts communications to prospective referral sources and appropriate community resources
Accurately refers clients to the organization with an understanding of appropriateness and level of care
Carries out responsibilities in compliance with company policies and all local, state and federal laws
Daily Reporting of all activities in Customer Relationship Management (CRM) tool