Territory Optimization Manager- Charlotte, NC

Compass Group • Charlotte, NC

83d

About The Position

The Territory Optimization Manager plays a key role in advancing Canteen's Operational Excellence strategy. This position focuses on designing and refining delivery and service territories to drive workforce efficiency, cut costs, and elevate field service quality. You'll collaborate with regional leadership and data teams to reshape how labor and resources are deployed across diverse markets. Perfect for a strategic thinker with strong analytical skills and a collaborative mindset.

Requirements

• Minimum 3 years' experience in logistical or route-based planning (e.g., field service, facilities, or delivery logistics)
• Proven experience managing cross-functional projects and field operations
• Strong communication and interpersonal skills with the ability to explain complex data to varied audiences
• High attention to detail with a strong analytical mindset
• Proficient in Excel and data visualization tools (e.g., Power BI, Tableau)

Nice To Haves

• Experience using GIS systems or routing tools (e.g., Descartes)
• Bachelor's degree in Logistics, Operations Management, Business, or related field
• Prior experience in a large, matrixed organization

Responsibilities

• Design and optimize service territories to reduce travel time, balance labor, and improve route efficiency
• Analyze labor data, time-in-motion metrics, and route performance using GIS, routing tools, and Compass analytics platforms
• Identify inefficiencies and propose actionable solutions to enhance labor utilization, delivery accuracy, and service consistency
• Collaborate with Regional Directors, District Managers, and frontline teams to align strategies with real-world conditions
• Translate business goals into scalable, data-driven territory models that boost productivity and associate satisfaction
• Track KPIs such as route efficiency, labor cost per service, and on-time performance to drive continuous improvement
• Partner with IT, systems, and BI teams to integrate optimization strategies into enterprise platforms
• Mentor regional planners to promote operational excellence and encourage accountability and teamwork
• Lead change management efforts including communications, training, and rollout of revised service models
• Travel up to 30% to engage field teams, support implementation, gather feedback, and ensure success

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree