Territory Manager - South Central, US (KS/KC Metro, NM, OK, TX)

InfuSystem Career•Dallas, TX

13d•$70,000 - $75,000•Hybrid

About The Position

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care. InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications. Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada. SUMMARY: The Territory Manager drives revenue growth within the Patient Services division by expanding adoption of InfuSystem’s ambulatory pump program across hospital-based and community oncology practices. The role owns a multi-state territory, balancing active new business development with disciplined management and growth of existing accounts. This role offers a base salary range of $70-75K, plus incentive compensation, with target total compensation (OTE) of approximately $170K, dependent on individual performance, territory performance, and experience. The compensation is designed to reward both new business development and sustained account performance in a high touch, relationship driven territory. Ideal candidate would reside in the Dallas, Fort Worth area. This role is uniquely balanced between selling and high-touch account management, requiring the Territory Manager to maintain end-to-end ownership of customer relationships within the territory. The Territory Manager serves as the central point of accountability, with selling, customer communication, follow-up, coordination, and issue resolution flowing through this role. While supported by an inside customer service representative and an account manager, success requires significant hands-on involvement and ongoing oversight across both pre-sale and post-sale customer engagement. Success requires disciplined territory planning, hands-on field execution, and sound judgment in a fast-paced, non-linear environment, alongside management of a substantial operational workload that includes reporting, data analysis, customer documentation, and frequent, ongoing interaction with customers. Successful Territory Managers are highly disciplined selfâstarters who combine consistent selling activity with exceptional customer ownership, sound judgment, and operational followâthrough to drive sustainable territory performance. Certain hospitals, clinics and other medical centers now require InfuSystem to provide proof of vaccinations prior to entering their facilities. Your role may require proof of vaccination in order for us to receive the accreditation credentials needed to effectively service our customers (dependent on role).

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
3–5 years of successful sales experience in healthcare, medical device, DME, or related field Education + years of experience
Self-Motivated, results-driven, with strong work ethic.
Resilient and composed under pressure, able to make sound decisions in ambiguous, evolving environments.
Ability to balance high-intensity new business development with a substantial operational workload, including report analysis, customer documentation, and administration requirements.
Exceptional organizational and timeâmanagement skills, with the ability to manage frequent customer interactions, competing priorities, and followâthrough across a demanding territory.
Comfort succeeding in a demanding hybrid role that requires equal focus on active selling and highâtouch account management, rather than transactional sales or standalone account support.
Experience using CRM systems and fluent with Excel.
Regular field travel within the territory (approximately 3–4 days per week).
Overnight travel as required (approximately 30%).
Attendance at national and regional meetings as scheduled.

Responsibilities

Prospect, qualify, and open new accounts through consistent outbound activity and referrals.
Manage and grow existing accounts through regular engagement with key clinical and administrative stakeholders.
Serve as the primary point of contact for customers, managing frequent, ongoing communication related to onboarding, documentation, utilization, and ongoing service needs in a highly relationship-driven environment.
Own end-to-end territory performance by balancing active new business development with high-touch account management, remaining closely involved in customer communication, follow-up, and coordination even when supported by internal partners.
Provide consultative guidance on infusion workflows, equipment utilization, and reimbursement considerations to support long-term account performance.
Maintain accurate pipeline visibility and manage required reporting, contracts, and customer documentation within CRM and internal systems.
Represent InfuSystem professionally at customer meetings, tradeshows, and internal sales events.
Other duties as assigned