Territory Manager

Builders Mutual • Greenville, SC

54d • Hybrid

About The Position

Bring your expertise to a team that’s shaping the future of construction insurance and safety. Builders Mutual is seeking a Territory Manager to support our agency network across central South Carolina. In this field-based role, you’ll lead relationship and territory management efforts—developing agency partnerships, supporting business retention, and driving strategic premium growth.
You’ll be the key point of connection between the company and appointed agents—guiding them through our products, sharing insights to improve performance, and collaborating with underwriters and internal teams to deliver consistent value. Success in this role means strong partnerships, local impact, and long-term results. The position offers flexibility to work from your home office, with 3-4 days per week of field travel and quarterly visits to our Raleigh, NC headquarters for meetings and team connection. Our success is rooted in teamwork and the strong relationships we build with the people we work with, serve, and getting the job done right.

Requirements

• Bachelor’s degree with at least 5-7 years of experience in property & casualty insurance ideally in a territory, relationship, or agency management capacity.
• Strong knowledge of general business and insurance principles, including solid understanding of policy language and underwriting guidelines
• Excellent time management skills and be able to work with minimal direct supervision
• Excellent communication skills with strong customer focus
• Ability to handle multiple priorities
• Excellent PC and presentation skills
• Ability to effectively interact at all levels of the organization and business community

Responsibilities

• Effectively monitor agents’ performance (production, types and quality of submitted accounts, premium growth, loss ratio, submission activity, hit ratio, etc.), and works with them to improve as necessary
• Negotiate and establish business plans to enhance agency performance.
• Educate agents on Builders Mutual’s products, services, eligibility guidelines and pricing philosophy, as well as sales and cross-selling techniques
• Develop, manage, and maintain business partnerships with appointed agents and producers.
• Serve as primary liaison between the agency and the company
• Respond to agency inquiries and lead resolution of problems
• Manage agency profitability, including implementation of action plans for underperforming agencies
• Manage territory profitability, including implementation of action plans to address growth, profit, and retention.
• Lead partnership relationships with all other company functions, including underwriting, claims, risk management, and marketing.
• Maintain information on key competitors in the territory

Benefits

• Competitive compensation with a base salary and a bonus plan tied to company and individual performance
• Generous paid time off—including 3 weeks to start and your birthday off
• Company Fleet Vehicle provided with no usage fee
• Builders University, our in-house development program to grow your skills and expertise
• Everyday Wins, our recognition program where you can earn swag and extra time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level