Territory Manager (Cleveland- Remote)
About The Position
As a Territory Manager at PartsSource, you’ll represent our innovative service platform to healthcare organizations in the Ohio market to include the Cleveland, Akron, Toledo and Columbus area. This role is ideal for early-career professionals or recent college graduates who are eager to break into the medical device and healthcare technology industry. You’ll manage existing customer relationships, identify new business opportunities, and deliver an exceptional client experience that supports our mission of optimizing healthcare operations. You’ll receive hands-on training in surgical and biomedical device repairs and gain valuable industry knowledge while working alongside a supportive, high-performing team.
Requirements
- Strong relationship-building and communication skills.
- Ability to work independently and collaboratively to meet goals.
- Proficiency in Microsoft Office and CRM software.
- Bachelor’s degree preferred (or equivalent experience).
- Legal authorization to work in the U.S. is required.
Nice To Haves
- Bilingual Spanish/English skills a plus.
- Experience in medical device or healthcare sales is beneficial but not required.
Responsibilities
- Grow and Manage Customer Relationships
- Develop, nurture, and expand relationships with hospital and clinical clients in your territory.
- Conduct on-site meetings and presentations to introduce PartsSource’s services and value proposition.
- Follow up with clients to ensure satisfaction and identify growth opportunities.
- Drive Sales and Business Development
- Generate new leads and manage a pipeline of potential customers through outreach and referrals.
- Work toward monthly and quarterly sales goals while maintaining excellent customer retention.
- Collaborate with marketing and service teams to deliver a consistent customer experience.
- Deliver Service Excellence
- Provide responsive, solutions-oriented support for customer inquiries.
- Maintain accurate account information in CRM systems.
- Represent the PartsSource brand with professionalism and integrity at all times.
- Collaborate Across Teams
- Partner with technical and operations teams to coordinate service delivery.
- Contribute feedback from customers to improve our solutions and processes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
