Territory Manager, MCS - New York

Abbott • New York, NY

18h • Remote

About The Position

Abbott is a global healthcare leader dedicated to helping people live more fully at all stages of life. The company's portfolio includes life-changing technologies across diagnostics, medical devices, nutritionals, and branded generic medicines, serving people in over 160 countries with 115,000 colleagues. Working at Abbott offers opportunities for career development, personal growth, and a supportive environment. In Abbott’s Heart Failure (HF) business, the focus is on developing solutions to diagnose, monitor, and manage heart failure, aiming to restore health and improve lives.

Requirements

• Bachelor degree in relevant field of study required (or equivalent).
• Five years of medical device sales experience required within Cardiovascular field.
• Ability to travel extensively throughout the territory including overnights.
• Understanding of hospital account management and proven ability to establish strong customer relationships is required.

Responsibilities

• Achieve sales targets as outlined in the SIP and Vital Few.
• Maintain clinical knowledge of all Abbott Ventricular Assist Device (VAD) system to support cases as needed.
• Effectively and timely manage business processes, including customer contract negotiation, price quotes, customer complaints, monthly reports, TAP's, Blue Sheets, Partnership Summary, SFA, RMA, expense management and Concur expense reporting.
• Effectively communicate and collaborate with: Territory Team (Clinical, Market Development), Training and Education, Center Development, Reimbursement, Technical Services, Customer Service, Marketing and Field Management Team.
• Employ a targeted approach to growing business and achieving sales targets.
• Demonstrate effective account assessment, forecasting, and strategic planning utilizing the Strategic Selling Sales Methodology.
• Ensure customer Satisfaction.
• Maintain awareness of and adherence to Advamed guidelines.
• Understand and apply hospital administration, purchasing and reimbursement policies.
• Participate in region-wide project involvement.
• Establish outstanding customer relationships and show the highest degree of professional behavior at all times.
• Initiate account contacts, conduct a high level of sales call activity, and provide clinical and technical support/guidance to customers.
• Maintain regular contact with current and potential accounts in the assigned territory.
• Actively participate in the communication of concepts and ideas, which prove of benefit to the sales and customer support efforts.
• Prepare territory budget and revenue forecast for approval and inclusion into the annual sales plan.
• Provide field input into all aspects of the strategic and tactical planning process and submit forward looking projections of sales for internal inventory forecasting.
• Serve as a corporate liaison working closely with Region Directors, Senior Management, Marketing, Training & Education, Research & Development, Regulatory & Clinical Affairs, Reimbursement, Customer Service, and Technical Service and as appropriate other departments to provide the highest level of service to customers.
• Monitor and report on all relevant activity, sales calls, calendar, and sales to objective by account within the assigned geography.
• Provide necessary input for the timely preparation and submission of formal offers and price quotes to qualified accounts and provide timely and factual feedback on market participant activities within the assigned geography.
• Complete sales and expense reports as requested by management in a timely manner and in accordance with company policy, maintain planning calendar and complete all additional documentation requested by management on time.
• Protect and act responsibly toward all company equipment, confidential information and effectively manage expense budget.
• Provide support at Tradeshows as requested by management.
• Immediately report to Regulatory Affairs and as appropriate Technical Services of any product failures or customer complaints, and provide timely reporting through established processes.
• Share concepts and ideas on product improvement and potential new accessories with Research and Development.
• Perform other duties as assigned by management.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement.
• The Freedom 2 Save student debt program.
• FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees