Territory Manager

Otis Elevator Co.•Albuquerque, NM

About The Position

Otis Elevator Company is seeking a highly motivated Territory Manager to lead account management and drive sales growth within the New Mexico market. This role is pivotal in managing customer relationships, achieving sales objectives, and ensuring operational excellence. The Territory Manager will serve as the primary account manager for most customers in the territory and will have significant responsibility for revenue generation through proactive sales and retention strategies. This position includes a substantial sales incentive compensation component, rewarding performance and growth. In addition to account management and sales, the role will also encompass certain branch management responsibilities, including oversight of service operations, financial performance, and compliance.

Requirements

Minimum 3+ years in outside sales, account management, project management, or field operations within the elevator industry required.
High school diploma or equivalent required; bachelor’s degree preferred.
Strong sales acumen with proven ability to meet or exceed targets
Excellent communication and relationship-building skills
Ability to manage multiple projects and priorities in a dynamic environment
Proficiency in Microsoft Office and comfort in technical environments
Leadership qualities with strong organizational and time management skills

Responsibilities

Account Management & Sales Serve as the primary account manager for the majority of customers in the territory.
Prospect, build, and maintain strong customer relationships to achieve or exceed sales objectives.
Retain and renew existing maintenance agreements while identifying opportunities for upgrades and modernization.
Collaborate with regional leadership to execute sales strategies that increase profitability and market share.
Act as a technical consultant to customers, providing solutions that meet their operational needs.
Manage successful transition of new installations to service/maintenance contracts.
Operational Oversight Oversee performance of field operations for all lines of business, ensuring deadlines and quality standards are met.
Conduct field safety audits, jobsite inspections, and develop site safety/logistics plans.
Monitor and manage site parts inventory to ensure operational efficiency.
Leadership & Branch Support Serve as the administrative lead for the branch, taking ownership of compliance and financial responsibilities.
Manage financial performance and oversee Profit & Loss (P&L) for the branch.
Motivate and mentor team to deliver exceptional customer service.
Lead branch-level initiatives, including resource allocation and process improvements.
Foster a culture of safety, ethics, and quality across all activities.
Ensure adherence to company policies, regulatory requirements, and operational standards.

Benefits

You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave
Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities