Fotona-posted 24 days ago
Full-time • Entry Level
New Haven, CT
501-1,000 employees

Fotona is one of the world’s fastest-growing leaders in aesthetic, medical, and dental laser innovation. With 50+ years of engineering excellence and more than 30,000 systems installed globally, we’re known for breakthrough results, unmatched reliability, and unwavering customer commitment. Our legacy is strong, our technology is exceptional and we’re just getting started. The Territory Manager (TM) is a hybrid commercial role supporting the adoption, utilization, and commercial success of Fotona systems across the region. This dynamic contributor partners closely with Area Sales Managers (ASMs) to prospect, build pipeline, support closing activities, and ensure exceptional customer experience throughout the account lifecycle. The TM drives growth by helping identify and engage new prospects while also supporting new-customer onboarding and post-installation needs to maximize customer success and satisfaction. If you thrive in hands-on environments, build strong customer relationships, and are energized by blending customer-facing support with commercial execution, this role is for you.

  • Sales Support, Prospecting & Commercial Execution
  • Territory & Pipeline Management
  • Cross-Functional Collaboration
  • Post-Installation Support & Customer Success
  • 2+ years of sales or customer-facing experience; medical device, capital and/or aesthetics preferred
  • Strong relationship-builder with a customer-first mindset
  • Comfort learning and communicating clinical/technical product information
  • Highly organized, accountable, and proactive in managing multiple priorities
  • CRM fluency (Salesforce preferred)
  • Strong written & verbal communication skills
  • Bachelor’s degree preferred
  • Ability to travel extensively regionally 50–70%+
  • Ability to relocate for future promotion is a must.
  • Ability to drive within the territory daily.
  • Ability to work flexible hours, including some evenings and weekends as needed.
  • Ability to lift and carry up to 50 lbs. occasionally, ability to lift and carry over 50 lbs. occasionally, ability to push/pull very heavy equipment on wheels/casters occasionally.
  • Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit and/or drive and for extended periods frequently.
  • Experience supporting sales teams and/or customer education is a plus
  • Base salary + performance-based incentives
  • Medical/Dental/Vision, Life and STD/LTD insurance, plus FSA/HSA/HRA options.
  • 401(k) with company match
  • Meaningful career development & advancement opportunities
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