Territory Business Manager (CT)

About the position

InStride Health is embarking on an exciting period of rapid growth. We are looking for a Territory Business Manager to lead our efforts in establishing and expanding partnerships with healthcare providers in the Connecticut market. As a Territory Business Manager, you will play a critical role in driving the growth of our referral network, fostering relationships with healthcare professionals, and ensuring the seamless flow of patient referrals. The ideal candidate is a visionary leader with a strong background in business development, healthcare dynamics, and relationship management.

Responsibilities

• Become a subject matter expert on all aspects of InStride’s services to successfully be able to represent InStride’s value proposition to a variety of stakeholders in Connecticut.
• Develop and grow meaningful referral relationships with stakeholders across your assigned markets: executives from large hospital systems and healthcare practices, program leaders, referral coordinators, and influential clinicians.
• Maintain a regular servicing schedule for existing referral partners to ensure partner success and thereby remain a trusted referral partner.
• Use creativity to locate new and exciting referral channels to help provide access to treatment.
• Partner with your Marketing Team to ensure campaigns and events are properly marketed and see the expected intake growth upon campaign or event.
• Attend presentations, local & regional conferences, and events to increase community awareness for InStride and when necessary, bring in your clinical and operational experts to support you.
• Work closely with clinical leaders, operations teams, and growth teams to develop regional strategies for driving relationship performance and scheduled intake goals.
• Meet targets for your defined region. Proactively communicate how goals are tracking against those targets.
• Organize and maintain detailed records in InStride CRM and sales management tools.
• Review prospect activity, anticipate customer needs and partner with Product, Engineering and Client Success to provide customer feedback and improve InStride’s solutions.

Requirements

• 5+ years of (any combination of) healthcare outreach, sales/marketing, healthcare operations or general healthcare related field experience.
• Deep understanding of providers, particularly large health systems, medium/large size PCP/pediatrician practices, and/or POs of affiliated PCP/pediatricians.
• Based in Connecticut (or the surrounding area) with prior experience in market, fostering deep relationships in the region.
• Proven track record of successful relationship building and territory/sales growth.
• Ability to leverage existing team/resources successfully. You take a quarterback approach to growing your markets, getting other InStride SMEs involved as needed.
• Ability to analyze local community KPIs.
• Ability to articulate InStride’s vision, mission and strategy.
• Experience selling a product in a dynamic growth-oriented environment.
• Excellent communication, organization, and business development skills.
• Strategic thinker with the ability to analyze market trends and create innovative referral development strategies.
• Proficiency in CRM software, data analytics, and market research tools.
• Willingness to travel as needed, based on the needs of your partnerships.

Nice-to-haves

• 7-10+ years of experience in healthcare business development, provider relations, or market growth strategy.
• Proven track record of leading and scaling high-performing business development teams.
• Strong leadership, coaching, and mentoring skills with the ability to develop a team and drive accountability.
• Data-driven mindset with experience in CRM software, analytics tools, and market research.
• Ability to balance strategic vision with hands-on execution, thriving in a dynamic, fast-paced environment.

Benefits

• Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more).
• Ground floor entry into a company that is changing the landscape of pediatric mental health treatment.
• Ability to help thousands of children and families get the care they need.
• Excellent compensation for doing what you love.
• Opportunity to work with talented and highly experienced team members who have devoted their lives to solving this problem.
• Fully virtual: work from the comfort of your home with periodic in-person retreats.
• Opportunity for growth within the company.