Territory Account Specialist

Diversey•United States of America, MA

About The Position

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com . Position Summary: The Territory Account Specialist is a diverse position that will be responsible for managing a territory of assigned accounts and focus on food safety and sanitation audits, chemical training, dispenser installation, and maintenance in regional and national retail accounts. This role provides training to customer’s associates in the use of products, systems, and sanitation procedures. The role is required to be able to provide recommendations for appropriate sanitation or food safety corrective action(s) to maintain a high level of cleanliness and/or food safety. The TAS will be responsible for maintaining the Company’s high quality of sales and service to all customers. Response to customer service calls is also required.

Requirements

High school diploma or equivalent
2+ years of Experience in food safety or sanitation
2+ years of Email, Excel, and Word
Valid US Driver’s License
Ability to travel 50% (minimum overnight travel is required)
Ability to lift up to 50 pounds.
Demonstrated ability to work cross functionally to achieve company goals.
Professional attitude, good organizational skills, and self-motivated/directed.
Excellent time management, communication, decision making, and human relation skills.

Nice To Haves

Bachelor's degree in environmental health, Environmental Science, Biology, Life Sciences or Food Science is strongly preferred.
2+ years of installation, maintenance and repair of ware wash chemical dispensing equipment
NEHA -CP-FS certification or become certified within one year of employment; RS, REHS, CP-FS, NRFSP registered preferred (or to will earn within the first 12 months of employment)

Responsibilities

Manage a designated territory, conducting food safety and sanitation audits and servicing chemical dispensing equipment, including ware wash platforms.
Train customer associates on the proper use of products, systems, and food safety sanitation procedures to ensure compliance and efficiency.
Drive sales by providing inventory assessments and solution-oriented service recommendations during customer visits.
Install, maintain, and ensure the proper functioning of chemical dispensing equipment.
Identify sanitation violations and recommend corrective actions to maintain high cleanliness standards, communicating significant issues to the customer’s Quality Assurance team or relevant management.
Develop and maintain strong relationships with customers to ensure satisfaction and long-term partnerships.
Ensure the cleanliness, safeguarding, and maintenance of assigned equipment, vehicle, and all company property; perform internal reporting and administrative duties as required.