Territory Account Manager - Baltimore

ViiV Healthcare•Baltimore, MD

21d•$145,500 - $242,500•Remote

About The Position

ViiV Healthcare is a global specialty HIV company exclusively focused on researching and delivering new medicines for people living with, and at risk of, HIV. The company is mission-driven, aiming to be a trusted partner for all affected by HIV through education on prevention and treatment. ViiV Healthcare develops and supports sustainable community programs, improves access to care, and is committed to eradicating HIV/AIDS. They have significantly contributed to making HIV a manageable condition and offer the largest portfolio of HIV medicines. The company culture is described as fast-paced, diverse, inclusive, competitive, and caring, fostering a sense of belonging and impact-driven teamwork. ViiV Healthcare is currently evaluating novel approaches to HIV treatment and prevention. The Territory Account Manager (TAM) role is on the long-acting HIV Injectable Treatment Sales team, requiring the ability to thrive in a fast-paced, complex environment, partner cross-functionally, and adapt in a launch context. Success in this role involves developing strategic business plans, selling to Healthcare Professionals (HCPs), servicing accounts, and aligning with ViiV Healthcare’s mission. This is achieved through driving business objectives and working within an integrated account management framework for a buy and bill treatment model.

Requirements

BA/BS degree
5+ years of pharmaceutical sales experience
3 plus years’ specialty experience
Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
Valid Driver's License

Nice To Haves

Degree in Business, Marketing, or Life Sciences
Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
Experience to influence and collaborate cross-functionally in a matrixed environment
Excellent written and oral communication skills
Experience in sales success in complex market access coverage situations
Experience working with HCPs to procure, manage, and administer cold chain treatment products
Knowledge of the HIV treatment and/or prevention markets
Bilingual in Spanish, preferred but not required
Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members

Responsibilities

Deliver Results Through Exceptional Sales and Service
Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
Develop and foster external relationships with key influential customers and thought leaders
Compliance, Accountabilities, and Values Based Culture
Act in ways consistent with ViiV’s culture, expectations, and values
Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
Escalate issues and risks when needed; display courage by ‘speaking up’
Understand and follow key compliance and regulatory guidelines