Territory Account Manager-Springdale, AR

Riggs Cat•Springdale, AR

About The Position

The Territory Account Manager is responsible for successfully providing excellent customer service and maintains an active, established client list in your assigned territory. The TAM has an assigned customer list and will proactively build relationships with their customer base.

Requirements

Ability to gather and analyze information skillfully, and sometimes develop alternative solutions;
Ability to work in group problem solving situations
Ability to manage difficult or emotional customer situations and responds promptly to customer needs.
Ability to speak or communicate clearly and persuasively in positive or negative situations
Demonstrated group presentation skills and willingness to participate in meetings.
Ability to set and achieve ambitious goals, demonstrate persistence and overcomes obstacles, and self-measure against standard of excellence.
Tolerance for taking calculated risks to accomplish goals.
Respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Bachelor's degree (B. A.or B.S.) from four-year college or university (May be waived due to experience level)
1-5 Caterpillar or Competitor Sales Experience (must have in-person sales experience)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Excellent verbal and written communication skills (bilingual a +)
Must possess a valid driver license and clean driving record.

Responsibilities

Uses a call plan to call on regular and prospective customers to solicit orders
Quotes prices and credit terms and prepares sales contracts for orders obtained.
Coordinates with sales personnel on availability and deliverables
Generate maximum profitability with customer lists and prospective clients
Monitor all sales activities of the territory and report lost sales/rentals
Negotiate and close equipment sales to ensure profitability while maximizing industry sales in the region
Maintain knowledge of all product lines and understand marketing programs to ensure effective representation
Establish and maintain effective working relationships with customers, in person, over the phone, and in writing to exceed customer expectations and needs
Build and maintain effective relationships within the Riggs organization and with client base
Continued education/training on equipment product lines offered by Riggs
Responsible for long-term satisfaction of customers
Attend trade shows to promote product and Riggs
Continue to provide after-sale satisfaction communication with customers