Territory Account Manager - Interventional Radiology

University Radiology • Warren, NJ

3d • $90,000

About The Position

Sign-on Bonus Now Being Offered to Eligible New Hires! University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is comprised of over 200 Board Certified radiologists with advanced U.S.-based training and expertise in all modalities and all subspecialty areas. In operation for more than 60 years, University Radiology staffs, manages and provides preliminary and final subspecialty interpretations and consultative support for hospitals, imaging centers and other medical facilities, and serves as the academic radiology faculty at Rutgers Robert Wood Johnson Medical School. Our physicians interpret over 2.1 million radiology procedures per year. The University Radiology Vascular and Interventional Center , our newly established office-based lab, is expected to open in Warren, NJ in April 2026! We have an exciting opportunity for an experienced full-time Field Sales Representative to support the vascular and interventional lab. In this role, the Territory Account manager acts as a physician liaison for our practice and bridges the communication gap between referring doctors and medical facilities, and is responsible for building relationships between physician's offices and other medical facilities to increase the number of patients referred to our practice for treatment and care.

Requirements

• Bachelor's degree in sales, marketing, healthcare administration or related field preferred
• Minimum 5 years' experience working with physicians/providers, medical practice office staff or other medical specialties
• General medical knowledge, especially in radiology and interventional radiology
• Available and willing to travel within NJ
• Strong interpersonal, communication, public speaking, presentation and organizational skills
• Ability to use persuasive communication, leadership, and relationship-building
• Good report writing skills
• Demonstrates ability to promote quality improvement through development and maintenance of standards
• Proficient computer skills
• Own a reliable vehicle and possess a good driving record

Responsibilities

• Increase and maintain referrals by developing relationships and documenting activities through the use of call reports, expense reports and/or the CRM database of existing and potential clients.
• Identify referrers and patient issues that need attention/resolution.
• Encourage all referrers to contact Liaison personally with any problems that are causing the referrer difficulty in using URG services.
• Act as liaison between URG departments if necessary to resolve issues such as Clinical Operations, Scheduling, Billing etc.
• Manage call list and show ability to grow existing client list through scheduled appointments and “cold” calls on a routine basis.
• Strive for 10 to 15 contacts per day. Face to face contact is essential. The goal is to talk to the physician or referral coordinator on each and every call.
• Self-initiate all daily activities and organize route lists to maximize productivity and minimize work downtime and travel times/distances. Effective time-management is critical.
• Educate referring offices and promote our URG OBL and radiology services by utilizing all issued educational marketing material, while being sensitive to appropriateness and need for permissions.
• Initiate, schedule and participate in luncheons, dinners and other events to network and build relationships with patients and the physician/medical community as a representative of URG.
• Generate and analyze Monthly Referral Reports for trends and monitor who is referring and who is not. Identify specific action steps needed to be taken to increase volume, identify pro-actively resolve potential issues.
• Report problem areas to Sales Manager and document in call report/CRM.
• Analyze Monthly Referral reports for ROI, especially after lunches or special programs.
• Identify referring physicians that are not viewing our PACS images and reports online. Register the physician, set their office up on PACS and train the physician and staff on how to use. Determine what their needs are for EMR connectivity and manage as appropriate.
• Identify referring physicians need for pre-certification services, assist in sign up process
• Identify potential opportunities to increase demand for URG services and discuss recommendations with Sales Manager.
• Identify competition in the area, document competitions' strengths, weaknesses and capabilities in spreadsheet on shared network drive. Report any competitive advantages they have in terms of referral process, pricing, positioning, advertising, promotion etc. so that URG can adjust positioning as necessary.
• Participate in monthly and quarterly URG sales meetings, as well as operations meetings

Benefits

• University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees