The Server Assistant's role is to assist in all areas of service with a focus on running food and maintaining cleanliness of the restaurant.
Requirements
Previous restaurant experience preferred
Strong communication and listening skills
Pleasant, polite manner and a neat and clean appearance
Self-motivated and interested in taking on additional roles and responsibilities
Be able to work in a standing position for long periods of time (up to 8 hours)
Be able to lift up to 50 lbs, reach, bend and stoop
Responsibilities
Knowledge of table numbers
Ensuring each dish appears correctly prepared
Assist with side work before, during and after each shift
Stay aware of the dining room and being prepared to provide any item a guest requests
Maintain overall appearance of dining room and expo station
Deliver food promptly to guest and be able to describe and answer questions about each dish
Respond appropriately to guest requests/needs, communicate with servers and staff about all issues and requests
Communicate all 86'd items to staff and management
Be ready and willing to offer assistance to coworkers as necessary, including but not limited to welcoming all guests, running food and maintaining the dining room as a whole
Promptly greet guests as they are seated and bring bread service if applicable
Remove used tableware between courses and package food requested to take away
Clear tables after guests leave. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing
Promptly clean table tops, chairs and booths between seating
Check floor and clean as required
Reset and arrange tabletop
Remove trash and recycling throughout the shift
Respond appropriately to guest requests. Communicate guest requests to server as needed
Communicate with server and hostess to assure efficient seating, table utilization and customer service
Assist in polishing and restocking tableware, especially with large parties and during peak periods
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager
If assigned as Barista for the shift, prepare and serve all coffee drinks and teas
Assist in daily cleaning of the restaurant before and after service