Job Summary: Create freight manifest list using applicable coding. Assist dispatcher with assigning pick-up and delivery drivers for local delivery activities and/or road drivers. Assist dispatcher with maintaining city dispatch sheet and advising drivers concerning any problems encountered in the pick up and delivery of freight. Assists with city dispatch when needed. Responsible for scheduling, tracking, tracing and billing. Assists with coordinate Line Haul drivers via information in the computer system and phone communication with terminals in order to get freight moved in a timely manner within our service standards. Interact with the Line Haul Supervisor, Operations Planner, terminal personnel, VP of Operations, Breakdown Coordinators, and Line Haul Drivers. Assists with Line Haul activities. Assist with planning dispatches to accommodate cost and service goals. Maintain count list of items received or shipped and check against bill of lading, recording any discrepancies. May investigate and resolve all overages, shortages and damaged freight issues, including Hazmat Materials. May prepare all paperwork and the repacking of all OS&D freight. May maintain accurate records to report all OS&D freight issues on a daily or weekly basis to terminal management. Maintain a clean and organized OS&D area while performing OS&D functions. Serve as first line resource to other less experienced clerical staff by coaching and answering employee questions. Provide guidance to less experienced employees on how to perform specific job activities. Provide one on one on the job training when necessary to less experienced staff. May set up and maintain employee files, payroll records, and all filing systems in order to retrieve employee information. May compile and track all job applicant information for AAP compliance. May coordinate and process all payroll change forms as well as compiling new employee information for payroll. May conduct new employee orientation and collect new hire paperwork for payroll. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.