Terminal Clerk II
Estes Express Lines•Eagan, MN
221d
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About The Position
The position involves answering telephones with a heavy call volume and directing calls accurately. Responsibilities include maintaining a count list of items received or shipped, preparing paperwork for OS&D freight, and maintaining accurate records to report OS&D freight issues to terminal management. The role also requires contacting customers to coordinate delivery times, responding to customer inquiries and complaints, investigating freight issues, and preparing bills for freight movement. Regular attendance is required, and the job may involve performing additional duties as assigned.
