Tennis Pro Shop Attendant - Seasonal
About The Position
Tennis Pro Shop Attendant will work closely with the Pro Shop Manager to maintain a friendly and welcoming atmosphere in the tennis shop and ensure the smooth operation of all aspects of the tennis program. Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and checking in on all Members prior to play. This also includes learning new systems and standards of operations. Respond to inquiries and make court reservations for Members and guests both in-person and over the phone. Assist the Tennis Shop Manager with answering the phone and recording any messages. Notify tennis professionals when a lesson/clinic is booked Focus attention on Members' and guests' needs while remaining calm, professional and courteous at all times, even when under pressure. Responsible for merchandise check-in, organization of shop, storage and display areas. Provide any assistance needed to the Head Tennis Professional, General Manager, Pro Shop Manager and Tournament Coordinators. This position requires working on the weekends. Close the shop and facilities after all members have left for the evening when needed Other tasks as assigned
Responsibilities
- Maintain a friendly and welcoming atmosphere in the tennis shop
- Ensure the smooth operation of all aspects of the tennis program
- Provide efficient and friendly customer service throughout the pro shop
- Accurately ring up charges at the register
- Check in on all Members prior to play
- Learn new systems and standards of operations
- Respond to inquiries and make court reservations for Members and guests both in-person and over the phone
- Assist the Tennis Shop Manager with answering the phone and recording any messages
- Notify tennis professionals when a lesson/clinic is booked
- Focus attention on Members' and guests' needs while remaining calm, professional and courteous at all times, even when under pressure
- Responsible for merchandise check-in, organization of shop, storage and display areas
- Provide assistance to the Head Tennis Professional, General Manager, Pro Shop Manager and Tournament Coordinators
- Close the shop and facilities after all members have left for the evening when needed
- Other tasks as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
