Tennis Pickleball Coordinator
About The Position
The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness. We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter. Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself. Job Summary To assist the Tennis/Pickleball Manager in administrative and welcome desk operations, as well as help with coordinating Gainey Ranch Village related tennis and pickleball events.
Requirements
- Two years of previous leadership experience
- Two years of college education
- Thorough knowledge of tennis and/or pickleball club operations and guest services
- Must have excellent customer service skills.
- Ability to work independently and take initiative.
- Must have excellent oral and written communication skills.
- Must have excellent organizational and multi-tasking skills.
- Strong Verbal communication skills.
- Excellent Telephone Etiquette.
- Proficient in Microsoft Word and Excel.
- Obtain CPR certification within 30 days of hire through company training.
Nice To Haves
- Strong knowledge in club systems including billing, commission, and scheduling procedures.
- Previous guest service experience in a luxury private club, resort, tennis club.
Responsibilities
- Assist the Tennis/Pickleball Manager with tennis and pickleball welcome desk operations, as well as the overall facility presentation.
- Responsible for working at the tennis and pickleball welcome desk for 30 hours of a 40-hour workweek.
- Communicate with Hyatt Concierge and Gainey Ranch Welcome Desk Staff to ensure appropriate courts, programming, and lessons, are booked for Village members and Hyatt Guests.
- Assist in the growth, promotion, and coordination of tennis and pickleball activities for the club.
- Work with the manager to ensure programs are in place at the club/facility to service the entire membership base (juniors, adults, seniors, etc.).
- Help coordinate special events/socials at the club to attract and retain members’ tennis and pickleball interests.
- Assist the manager in creation and display of tennis marketing materials, adult and junior program calendars, socials and programs flyers.
- Solicit members to participate in the Gainey Village Tennis and Pickleball Programs and Events.
- Respond to inquiries from members and Hyatt Guests regarding Tennis and Pickleball Programs and Events.
- Build relationships with members by being present at tennis/pickleball events, including round robins, leagues, social events, club championships, etc.
- Work with pros to organize members at appropriate levels for tennis and pickleball.
- Enforce all club rules and regulations governing the use of the facility, its equipment and other property.
- Responsible for monitoring all areas of the tennis and pickleball club/facility to guarantee they are neat and clean.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
