Tennis Desk Attendant

NorthStone Country ClubHuntersville, NC
5dOnsite

About The Position

Sell tennis merchandise in the Tennis Shop. Maintain the Tennis Shop and manage court reservations.

Requirements

  • Some High School required.
  • Able to operate a point-of-sale (POS) system.
  • Outstanding customer service skills.
  • Enthusiastically promote the game of tennis.
  • Knowledge of and ability to perform required role in emergency situations.
  • Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
  • Frequent lifting, bending, climbing, stooping and pulling.
  • Frequent repetitive motions.
  • Continuous standing and walking.

Nice To Haves

  • Competitive tennis experience as an athlete preferred.
  • Background in retail, sporting goods preferred.
  • Familiarity with POS software.

Responsibilities

  • Supplies towels, cups and ice to members and guests.
  • Records all charge tickets and charges guest fees, if applicable.
  • Responsible for demonstrator tennis rackets loaned to members and their guests.
  • Builds creative and appealing displays and rotates merchandise periodically.
  • Restocks merchandise when necessary.
  • Inventories and prices in-coming merchandise.
  • Ensures that tennis accessories are properly inventoried and maintained.
  • Takes and records court reservations and assists in finding cooperative partners for players.
  • Informs members about club programs and tournaments.
  • Directs members and guests to their courts.
  • Promotes and sells Tennis Shop merchandise.
  • Assists members and guests with Tennis Shop merchandise selections and purchases.
  • Fills special orders for members.
  • Empties trash on each court and cleans courts.
  • Maintains Tennis Shop and keeps storage area tidy.
  • Vacuums and dusts tennis shop daily.
  • Takes towels to and from laundry area.
  • Reports any complaints, feedback, or concerns from membership to Assistant Tennis Professional or Tennis Professional.
  • Completes other appropriate assignments made by the Assistant Tennis Professional or Tennis Professional.
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