Tennis Court Attendant (Maintenance)- (Part Time)$11/hr

PCH Hotels & Resorts•Opelika, AL

14h•Onsite

About The Position

The Tennis Court Attendant is responsible for maintaining the cleanliness of the tennis courts and distributing lockers to guests. This role involves greeting guests with a friendly attitude, providing prompt assistance, and ensuring a positive experience by being attentive to their needs. The attendant must regularly inspect the tennis area, including courts, surrounding grounds, and restrooms, to ensure cleanliness and proper maintenance, addressing issues promptly and reporting any maintenance requirements to the appropriate department. Key duties also include familiarity with merchandise such as tennis equipment, apparel, and accessories to provide information to interested guests. The attendant needs to understand and efficiently manage the process for booking tennis courts and lessons, ensuring reservations align with the schedule. Knowledge of player matching services is essential to help guests find suitable partners based on skill level and availability. Furthermore, the role requires understanding the billing process for tennis-related services and merchandise, accurately processing transactions, and assisting with billing inquiries. The attendant is also expected to actively promote tennis-related events, tournaments, and social gatherings to enhance the guest experience and encourage feedback for service improvement.

Requirements

Ability to ensure cleanliness and maintenance of tennis courts, grounds, and restrooms.
Customer service skills, including greeting guests, providing assistance, and attentiveness to needs.
Ability to distribute lockers.
Observational skills and attention to detail for inspecting facilities.
Problem-solving and communication skills for addressing issues and reporting maintenance.
Product knowledge regarding tennis equipment, apparel, and accessories.
Understanding of tennis court and lesson booking processes.
Ability to efficiently manage court reservations.
Knowledge of player matching services and ability to facilitate matches.
Understanding of billing processes for services and merchandise.
Accuracy in processing transactions and assisting with billing inquiries.
Promotional and communication skills for events and feedback.

Responsibilities

Ensuring the cleanliness of the tennis courts.
Distributing lockers to guests as requested.
Greeting guests with a friendly attitude and providing prompt assistance.
Being attentive to guests' needs and ensuring they have a positive experience.
Regularly inspecting the tennis area (courts, surrounding grounds, and restrooms) to ensure it is clean and well-maintained.
Addressing any issues promptly.
Reporting any maintenance requirements to the appropriate department.
Being familiar with merchandise available for sale (tennis equipment, apparel, and accessories) and providing information about these products.
Understanding the process for booking tennis courts and lessons.
Efficiently managing court reservations, ensuring they align with the schedule and that guests receive their preferred time slots.
Being knowledgeable about player matching services and helping guests find appropriate matches based on skill level and availability.
Understanding the billing process for tennis-related services and merchandise purchases.
Accurately processing transactions and assisting guests with any billing inquiries.
Actively promoting tennis-related events, tournaments, and social gatherings.
Encouraging guests to provide feedback on their experience and using this information to improve the quality of services offered.

Benefits

Discounts at PCH properties, including restaurant, retail, spas, and hotel stays
Deeply discounted golf at all Robert Trent Jones Golf Trail facilities
Worldwide hotel discounts through Marriott
Tuition reimbursement

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume