Tenant Coordinator

HANAC, Inc.•New York, NY

29d

About The Position

The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support.

Requirements

Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations
Knowledgeable in public benefits and entitlements for low-income seniors
Proficient in Microsoft Office
Strong interpersonal, organizational, and problem-solving skills
Detail-oriented, dependable, and capable of working both independently and collaboratively

Nice To Haves

Bilingual preferred (Spanish, Chinese, or Korean)

Responsibilities

Conduct initial tenant intakes, assessments, and consent documentation
Develop individualized care plans and update as tenants’ medical or social conditions change
Maintain consistent tenant contact and coordination with external service providers
Facilitate counseling sessions and care plan meetings as needed
Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals
Support tenants with healthcare coordination, benefit renewals, and rent payments
Organize community-building activities and tenant engagement programs
Educate building staff on the needs of senior residents
Conduct home visits and wellness checks for tenants with special circumstances
Maintain accurate progress notes, daily case logs, and monthly HPD reports
Assist the Supervisor or Program Director with audits, data collection, and other administrative tasks