Tenant Activity Specialist (Corner House)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

121d • $44,172 - $51,000

About The Position

The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Goddard Riverside’s Corner House provides affordable, permanent supportive housing for 34 previously homeless adults many of whom have mental illness, substance use, and other co-occurring disorders. Corner House provides on-site services including case management, entitlement assistance, medical and psychiatric care, substance use counseling, group activities, recreation, and 24 hour/7 day per week front desk security.

Requirements

• Bachelor’s Degree in Social Work, Counseling, Education, Psychology, or a related field OR a CASAC certification.
• Experience working with homeless or formerly homeless individuals (preferred).
• Experience working with individuals diagnosed with severe and persistent mental illness, substance use disorders, and/or co-occurring disorders (preferred).
• Experience developing, implementing, and facilitating groups (strongly preferred).
• Must obtain NYS Food Handlers License within 6 months of employment.

Nice To Haves

• Excellent interpersonal and communication skills (verbal & written).
• Strong organizational skills with creativity and flexibility.
• Ability to engage clients effectively and build rapport.
• Understanding of Housing First philosophy.
• Team-oriented with strong problem-solving skills.
• Proficiency in Microsoft Outlook and Excel.
• Ability to use or learn databases such as AWARDS.

Responsibilities

• Develop and implement group curricula that promote inclusion, wellness, education, recreation, and skill building based on tenant interests and needs.
• Facilitate therapeutic activity groups such as cooking, laundry, and daily living skills that promote independence and community within the building.
• Create and maintain a program schedule and calendar of activities, events, and trips.
• Facilitate monthly tenant advocacy meetings and incorporate feedback into programming.
• Coordinate recreational events, cultural outings, and community trips to encourage socialization, inclusion, and reduce isolation.
• Partner with outside providers to deliver wellness and health education groups.
• Coordinate outdoor and seasonal activities.
• Prepare and serve nutritious meals for program participants when required.
• Provide escorts in the community to support wellness, independence, and housing stability.
• Offer groups that promote training, education, and vocational readiness.
• Foster opportunities for tenants to strengthen social relationships and community engagement.
• Collaborate with the Social Service Team and Case Managers to ensure programming aligns with tenant goals and service plans.
• Carry a small caseload of tenants, providing direct support in maintaining housing stability.
• Assist tenants in procuring and maintaining entitlements, medical and psychiatric treatment, and community resources.
• Escort tenants to health, housing, and benefit-related appointments as needed.
• Provide ongoing emotional support and crisis intervention when necessary.
• Collaborate with tenants to set goals, monitor progress, and adjust service plans accordingly.
• Complete all required documentation in a timely manner in accordance with agency policies and funding source requirements.
• Maintain accurate records of tenant participation in groups, case management notes, progress, and incidents.
• Ensure compliance with confidentiality standards, HIPAA, and agency protocols.
• Participate in audits, reviews, and quality assurance processes as required.
• Work as part of the interdisciplinary Social Service Team to ensure coordinated, comprehensive services.
• Participate in case conferences, staff meetings, and trainings.
• Communicate effectively with colleagues, tenants, and outside providers to support tenant progress.
• Support new staff and interns as needed.
• Promote a safe, respectful, and inclusive environment for all tenants and staff.
• Support tenants in developing and improving daily living, coping, and social skills.
• Assist with crisis prevention and intervention to ensure tenant and community safety.
• Uphold all agency policies, procedures, and standards of practice.
• Perform other duties as assigned to ensure the provision of high-quality social, recreational, and educational services.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees