Temporary Universal Banker

Self-Help•Chicago, IL

40d•$25

About The Position

The Universal Banker serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, originate consumer loans, resolve issues, and professionally handle the member’s daily needs. We are seeking a Temp Universal Banker to join our Roseland, IL team!

Requirements

3-5 years in a financial institution or other customer service industry preferred
Bilingual English/Spanish fluency preferred
Ability to form and maintain strong relationships with internal and external customers.
May be required to travel to cover other branches.
High school diploma or equivalent.

Responsibilities

Manage the consumer loan process from initiation through pre-qualification to closing, including: interviewing loan applicants, preparing applications, preparing files for processing and underwriting, providing timely accurate disclosures to members, and troubleshooting issues that may arise.
Work with members (customers) to meet their financial service needs
Promote credit union products and services based on member’s needs
Process share deposit payments, loan payments, CD and lines of credit transactions, etc.
Disburse cash and check withdrawals.
Open, close, and balance cash drawer daily.
Handle Vault Teller responsibilities and balance ATM daily.
Initiate conversations to suggest new products and services.
Participate in Credit Union outreach events.
Adhere to general regulatory procedures.