Temporary Trainer

$41,600 - $45,760/Yr

TTEC - Concord, NH

Full-time - Entry Level

Hybrid - Concord, NH

Administrative and Support Services

About the position

As a Temporary Trainer at TTEC, you will play a crucial role in onboarding new hires by providing training and support to ensure they are well-prepared for their roles. This position focuses on engaging and mentoring new employees, helping them understand company values, workspaces, and client products. Your efforts will directly contribute to their success and integration into the company culture.

Responsibilities

• Support and actively engage new hires in a training environment.
• Develop new hires' knowledge of company values and procedures.
• Teach, test, and monitor absence and attendance throughout the training process.
• Inspire and motivate learners to achieve their goals.
• Mentor and coach new hires within client training goals and time frames.
• Deliver high-quality client product training.

Requirements

• High school diploma or equivalent.
• 6 months or more in training and adult learning or call center experience.
• Experience in team building and nurturing an inclusive learning environment.
• Ability to engage and support trainees in their tasks.
• Computer experience.

Benefits

• Supportive of career and professional development.
• Inclusive culture and community-minded organization.
• Encouragement of giving back to the community.