Temporary Supervisor - 90 day employment

katespadeWaterloo, NY
86d

About The Position

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. The successful individual will leverage their proficiency in retail to supervise the outlet, ensuring high levels of customer service and sales while fostering a team environment.

Requirements

  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment.
  • Strong written and verbal communication skills.
  • Detail oriented.
  • Proactive ability to multi-task and prioritize.

Nice To Haves

  • College degree preferred.
  • Prior luxury goods experience preferred.

Responsibilities

  • Partner with Store Manager to develop business driving initiatives that build repeat business or attract new customers.
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
  • Model and supervise the selling environment, providing consistent coaching on sales training processes.
  • Achievement of personal sales goals.
  • Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.
  • Ensure the highest level of service is provided to all customers through extensive product knowledge.
  • Foster a team environment by creating a fun, competitive, inviting atmosphere.
  • Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customers.
  • Ensure brand and operating standards are met to support brand consistency.
  • Perform and supervise store opening and closing procedures including counting register funds and completing bank deposits.
  • Accurately process all POS transactions and inventory functions such as transfers, receiving, and repairs.
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