Temporary Saturday Visitors Bureau Receptionist

Orange County Government • Hillsborough, NC

361d

About The Position

The Orange County Visitors Bureau has an opening for a Temporary Visitors Bureau Assistant in the Franklin Street Welcome Center in Chapel Hill, for Saturdays. This is a temporary position, with hours from 10AM to 3PM (4PM on special event days five days a year, including FestiFall and Arts Events). This position will work at a Visitor Reception Desk, providing information and assistance to visitors. Work is performed under the general direction of the Visitors Bureau Director. Work location: 308 W. Franklin Street Chapel Hill, NC.

Requirements

• Graduation from High School or General Educational Development (GED) test equivalency
• One (1) year of customer service experience
• Possession of or ability to readily obtain a driver's license valid in the State of North Carolina

Nice To Haves

• Knowledge about Orange County including Chapel Hill, Carrboro, and Hillsborough
• Experience in dealing with the public
• Skill in interpersonal relations
• Skill in organizing and prioritizing work
• Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness
• Ability to multi-task while providing excellent customer service
• Ability to effectively communicate both orally and in writing
• Ability to establish and maintain effective professional relationships with co-workers, clients and the general public

Responsibilities

• Open Welcome Center at 10AM on Saturdays
• Display signage out front including welcome signs, flags
• Provide information to visitors requesting information about the area
• Help visitors navigate area by using wall maps, guides, restaurant info., merchant info and event calendars
• Make calls to hotels as needed to gauge availability
• Provide friendly, helpful service to those in need of help, including those with disabilities
• Answer incoming telephone calls
• Direct guests to public restrooms upon request
• Direct guests to public telephone chargers upon request
• Provide information on area public parking lots
• Provide clerical and administrative support as assigned
• Use MS Office program, primarily MSWORD to input information
• Adhere to the department's safety rules and regulations

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees