Temporary Sales Support (Part-Time) - Aventura Mall

Moncler Group • FL

81d

About The Position

Reporting to the Store Manager/Director, the Seasonal Sales Support will partner with Moncler’s sales, operations, visual merchandising, and management teams to support the full life cycle of the client experience, ensuring a seamless and personalized experience for all clients. Embodying the Moncler values as well as the Moncler Client Promise, the Seasonal Sales Support will be a knowledgeable and resourceful brand ambassador, projecting an elevated and positive image, both front of house (FOH) and back of house (BOH).

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment.
• Experience in hospitality or other relevant client-oriented/service roles is acceptable.
• Team-oriented with excellent interpersonal skills.
• Client-centric individual who thrives in a fast-paced and dynamic environment.
• Fashion-forward, with a passion for the Brand, and general interest in the fashion/luxury-goods industry.
• Professional presentation; communicating effectively verbally and in writing with all clients, employees, and management.
• Dependable, punctual, and flexible.
• Ability to communicate in English is required (written and verbal), and additional languages are preferred but not required (Spanish, Mandarin, or Cantonese).
• Technologically savvy with proficiency in Microsoft tools (e.g., MS Word, MS Excel, Outlook).
• Ability to analyze sales reports.
• Excellent problem-solving skills.
• Possess strong attention to detail.

Responsibilities

• Achieve individual and team objectives.
• Welcome every client and provide the best Client experience.
• Engage with clients to build relationships and develop a deep understanding of their needs.
• As instructed by store management, support Client Advisors in providing an exceptional client experience.
• Retrieve and deliver product requests from the BOH to sales floor to support the Client experience and sales.
• Be a point of contact for and execute product care request, including ticket creation as needed.
• Learn and master Brand and product knowledge, as well as operational policies and procedures.
• Assist in the maintenance and execution of Company visual merchandising standards, including but not limited to the organizing and repositioning of displays and retrieval of product from the BOH and FOH.
• Contribute to the preparation and execution of inventory based on the requests of management.
• Support with operational tasks including BOH organization and product assortment go-backs.
• Perform as a team player and participate in all activities contributing to the overall objectives of the store.
• Contribute to and maintain a positive and collaborative work environment.
• Respect Moncler Brand standards in terms of grooming and behavior.
• Follow the company’s policies and procedures.
• Additional duties and responsibilities as required and communicated by management and/or the Company.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees