Temporary Sales Associates, Soho Design Store

The Museum of Modern Art • New York, NY

2d • $18 • Onsite

About The Position

The Museum of Modern Art is currently accepting applications for temporary Sales
Associates in the Soho Design Store located directly on 81 Spring Street.
Reporting to the Store Manager, the Sales Associates are expected to deliver a
knowledgeable, thoughtful and inspiring customer service experience which plays
an integral role in achieving the stores sales and metric goals. Additionally,
Sales Associates are expected to uphold the MoMA standards, policies and
procedures as well as proactively connect to the Museum to support a holistic
visitor experience.

Requirements

• High school diploma or equivalent.
• Minimum one year in retail sales.
• Committed to delivering a high level of customer service.
• Strong verbal, organizational and communication skills.
• Able to perform physical tasks as needed.
• Proficiency with POS, Email, Inventory Management Systems.

Nice To Haves

• Interest in design, books, art, and architecture is desirable.
• Fluency in foreign language a plus.

Responsibilities

• Provides G.R.E.A.T. customer service. (Greet. Relate. Engage. Affirm. Thank.)
• Proactively reaches out and engages customers on a regular basis.
• Maintains a professional and positive presence on the sales floor.
• Performs register transactions, including sales, memberships, email capture and gift wrap.
• Responds to customer inquiries and assists in making selections.
• Maintains a high level of Museum and product-related knowledge.
• Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit and clean.
• Participates in physical inventory.
• Opens and closes cash registers and is held accountable for any discrepancies noted by manager.
• Complies with all zoning and scheduling.
• Participates in all MoMA Design Store, Museum and vendor trainings.
• Advises AM-Operations on out of stock merchandise and inventory discrepancies.
• Performs any other duties reasonably related to the functions described above.
• Visits the Museum regularly.
• Attends product, vendor and customer service training.
• Participates in advanced education opportunities as offered.
• Attends staff meetings.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED