Temporary Sales Associates, Flagship Store
About The Position
The Museum of Modern Art is currently accepting applications for four full-time temporary Sales Associates for the Museum Store, located directly in the Museum on West 53rd Street between 5th and 6th Avenues. Reporting to Store Managers and Supervisors, the Sales Associates are expected to deliver a knowledgeable, thoughtful, and inspiring customer service experience which plays an integral role in achieving the store's sales and metric goals. Additionally, the Sales Associates are expected to uphold MoMA's standards and to adhere to and apply Museum and Retail policies and procedures. Sales Associates are also expected to proactively connect to the Museum to support a holistic visitor experience. Additional responsibilities include: Provides G.R.E.A.T customer service (Greet. Relate. Engage. Thank). Proactively reaches out and engages customers on a regular basis. Maintains a professional and positive presence on the sales floor. Performs register transactions, including sales, memberships, email capture, and gift wrap. Responds to customer inquiries and assists in making selections. Maintains a high level of Museum and product-related knowledge. Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit, and clean. Participates in physical inventory. Opens and closes cash registers and is held accountable for any discrepancies noted by manager. Complies with all zoning and scheduling. Participates in all MoMA Design Store, Museum, and vendor trainings. Advises Assistant Store Manager, Operations of out-of-stock merchandise and inventory discrepancies. Visits the Museum regularly to keep abreast of current exhibitions and collections gallery rotations. Attends product, vendor and customer service training. Participates in advanced education opportunities as offered. Attends staff meetings. Performs any other duties reasonably related to the functions described above.
Requirements
- High school diploma or equivalent
- Minimum one year in retail sales
- Committed to delivering a high level of customer service
- Strong verbal, organizational, and communication skills
- Able to perform physical tasks as needed
- Proficiency with POS, email, Inventory Management Systems
Nice To Haves
- Interest in design, books, art, and architecture is desirable
- Fluency in language in addition to English language a plus
Responsibilities
- Provides G.R.E.A.T customer service (Greet. Relate. Engage. Thank)
- Proactively reaches out and engages customers on a regular basis
- Maintains a professional and positive presence on the sales floor
- Performs register transactions, including sales, memberships, email capture, and gift wrap
- Responds to customer inquiries and assists in making selections
- Maintains a high level of Museum and product-related knowledge
- Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit, and clean
- Participates in physical inventory
- Opens and closes cash registers and is held accountable for any discrepancies noted by manager
- Complies with all zoning and scheduling
- Participates in all MoMA Design Store, Museum, and vendor trainings
- Advises Assistant Store Manager, Operations of out-of-stock merchandise and inventory discrepancies
- Visits the Museum regularly to keep abreast of current exhibitions and collections gallery rotations
- Attends product, vendor and customer service training
- Participates in advanced education opportunities as offered
- Attends staff meetings
- Performs any other duties reasonably related to the functions described above
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
